Job Description
Job Description
Audiology Services is a long-standing private hearing healthcare practice that has supported the Belmont community for nearly 40 years. We pride ourselves on truly personalized care — taking the time to understand each patient’s needs and delivering support with empathy, clarity, and professionalism.
We are seeking a Patient Billing & Administrative Coordinator to manage insurance billing processes and support the front office in maintaining a smooth, welcoming patient experience. This role is ideal for someone who enjoys working behind the scenes and helping patients directly.
Position Overview:
In this role, you will:
- Verify patient insurance benefits and coverage
- Accurately enter and submit claims
- Follow up on rejections/denials and resolve issues
- Post payments and maintain accurate patient account records
- Communicate clearly with patients about balances and insurance questions
You’ll also support the front office as needed with:
- Scheduling appointments
- Greeting and checking in patients
- Phone and general administrative support
This is a collaborative role working closely with both clinical and administrative team members to ensure patients feel supported throughout their care.
Key Responsibilities:
- Verify patient insurance benefits and eligibility
- Submit and track insurance claims; manage rejections and appeals
- Post patient and insurance payments; maintain accurate account records
- Communicate with patients regarding balances and billing questions in a clear, compassionate way
- Maintain HIPAA-compliant documentation and workflows
- Support front desk functions (check-in/check-out, scheduling, phones) when needed
Requirements:
- Prior experience in medical billing or insurance coordination (audiology, ENT, PT/OT, dental, optometry, or similar private practice preferred)
- Familiarity with CPT, ICD-10, and HCPCS codes
- Comfort communicating with both insurance reps and patients
- Strong organization, follow-through, and attention to detail
- Ability to be adaptable and support a small practice team environment
Benefits:
- Health Insurance (fully funded by the employer)
- Matching retirement plan
- Paid time off and Holidays
Company DescriptionStaffing Proxy is a specialized recruiting firm focused exclusively on the hearing healthcare industry. We connect audiologists, hearing aid specialists, and hearing health providers with private practices across the U.S.—from small family-owned clinics to regional multi-site groups.
With deep industry expertise and a nationwide network, we understand the unique skills and certifications providers bring to the table—and we know what today’s hearing practices need to grow. Whether you’re seeking a new opportunity in diagnostics, hearing aid dispensing, or patient care, we help match you with roles that align with your clinical strengths and professional goals.
We don’t just fill jobs—we build lasting career connections in audiology and hearing care.
Company Description
Staffing Proxy is a specialized recruiting firm focused exclusively on the hearing healthcare industry. We connect audiologists, hearing aid specialists, and hearing health providers with private practices across the U.S.—from small family-owned clinics to regional multi-site groups.\r\n\r\nWith deep industry expertise and a nationwide network, we understand the unique skills and certifications providers bring to the table—and we know what today’s hearing practices need to grow. Whether you’re seeking a new opportunity in diagnostics, hearing aid dispensing, or patient care, we help match you with roles that align with your clinical strengths and professional goals.\r\n\r\nWe don’t just fill jobs—we build lasting career connections in audiology and hearing care.