Dental Office Receptionist and Patient Coordinator

Job Description

Job DescriptionWe are seeking a highly organized, reliable, and professional Front Desk team member to join our busy dental practice. This is a full-time role and a key position responsible for ensuring practice efficiency and positive patient experiences.

Bilingual (English/Spanish) is highly preferred, as many of our patients are Spanish-speaking.

Key Responsibilities

• Answer patient calls and respond to messages promptly, accurately, and professionally
• Schedule and manage appointments efficiently to maintain smooth patient flow
• Greet patients warmly while maintaining a polished, professional demeanor
• Verify patient information, insurance details, and collect payments
• Communicate clearly with patients and the clinical team to prevent errors, delays, or missed tasks
• Maintain accurate, well-organized records and uphold patient confidentiality
• Accept feedback, follow protocols, and adapt quickly in a fast-paced environment

Expectations

• Strong organization, time management, and follow-through are essential
• Ability to prioritize tasks and remain calm under pressure
• Reliable attendance and punctuality are required
• Team-oriented mindset with accountability and attention to detail
• Willingness to learn, improve, and contribute to overall office efficiency

Position Details

• Schedule: Monday–Friday, 9:00 AM–6:00 PM, plus one Saturday per month
• Pay: $20+/hour, will depend on experience
• Benefits: Full-time position with retirement benefits
• Dental or medical front office experience preferred, but not required

We are a close-knit, family-oriented team and expect mutual respect, open communication, and strong teamwork.