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People Success Manager

Emerald Staffing
locationPortland, OR, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionAbout UsGet Ready to Level Up Our Office Vibes!

We're a growing SaaS company based in Portland, Oregon, dedicated to simplifying document management for businesses. Our innovative platform empowers our customers to securely store, organize, and share files while maintaining compliance. Our Customer Success team is the cornerstone of our success, ensuring our clients maximize the value of our solution. We’re seeking passionate individuals to join us in delivering exceptional customer experiences and fostering lasting relationships.

OverviewWe are seeking a dynamic and organized People Success Manager to create a seamless, people-centric office environment. This role is crucial in ensuring our team is supported, engaged, and aligned with our company's strategic goals. You will be the culture connector, making our office operations run smoothly and helping our team thrive.

Responsibilities

  • Manage vendor relationships and complete building maintenance requests
  • Maintain and stock office supplies, food, and drinks
  • Order and coordinate team meals (breakfast and lunch)
  • Lead the logistics of a 2025 office move, from planning to execution
  • Manage new hire first-day experiences
  • Deploy and support the biannual Gallup Q12 engagement survey
  • Coordinate team celebrations for goal achievements
  • Support All Hands meetings
  • Audit and maintain internal folders
  • Collaborate across departments (Sales, Marketing, Customer Success, Product Development, Tech Ops, Accounting, HR, and General Admin)
  • Act as a culture connector


Qualifications and Skills

  • High school diploma or equivalent; college degree preferred
  • Previous experience in office management or administrative roles, preferably in a software or tech company
  • Strong organizational skills with the ability to prioritize tasks in a fast-paced environment
  • Excellent communication skills, both written and verbal
  • Ability to manage multiple tasks and projects simultaneously
  • Proficiency in Google Workspace (Google Meet, Google Sheets, Google Docs) and general office software
  • Positive attitude with a focus on creating a positive work environment
  • Attention to detail and strong problem-solving skills
  • Flexibility and willingness to adapt to changing needs within the office


Schedule: Monday - Friday (8:00AM - 5:00PM)
Compensation: $30.00 - $35.00 Hourly

Apply Today!
We offer employees weekly paychecks (direct deposit), and upon eligibility we offer health insurance (Kaiser), accrued paid sick time (Oregon Paid Sick Leave), and a retirement option (OregonSaves).

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