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Sales Support

Productivity Inc
locationPlymouth, MN, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionSales Support Specialist

Location: Plymouth, MN (In-Office)
Schedule: Monday – Friday, 8:00 AM – 5:00 PM

If you’re the kind of person who catches the small details others miss, enjoys keeping things organized, and takes pride in supporting a team’s success, this role is for you.

We’re looking for a Sales Support Specialist who thrives in a fast-paced environment and enjoys being the behind-the-scenes driver that keeps everything running smoothly. You’ll work closely with our sales team to ensure customers get accurate, timely information and a great overall experience.

What You’ll Do

  • Support the sales team by preparing proposals, documents, and responding to inquiries
  • Process complex orders and maintain accurate, up-to-date records
  • Administer customer surveys and track feedback
  • Maintain and update customer data and sales information in our CRM
  • Create and run reports to support sales and management needs
  • Partner with the sales team to ensure customer expectations are met (and exceeded)
  • Handle a variety of administrative tasks including data entry, file setup, and document management

What You Bring

  • Experience in sales support, administrative, or office-based roles
  • Strong communication skills and a genuine customer-first mindset
  • Ability to juggle multiple priorities without letting details slip
  • High attention to detail—you notice what others don’t
  • Solid math skills with the ability to sanity-check pricing, discounts, and calculations
  • A positive, team-oriented attitude (and a good sense of humor doesn’t hurt)
  • Comfortable learning new systems and adapting to evolving processes
  • Experience with CRM tools like HubSpot is a plus

Why Join Us

  • Be part of a collaborative, supportive team where your work truly matters
  • Stable, full-time schedule with no evenings or weekends
  • Opportunity to grow your skills and build a long-term career
  • Work for a company known for its strong culture and people-first approach
  • Excellent benefits package with day-1 coverage for health, dental, and vision plans. 401k with match.




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