Kimbrell's Furniture Customer Service Representative

Job Description

Job DescriptionBenefits:

• + Commision
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Kimbrells Furniture - Customer Service Representative (CSR)

Are you passionate about helping people, building relationships, and being part of a high-energy retail team? Kimbrells Furniture is looking for a Customer Service Representative (CSR) who thrives on delivering exceptional customer experiences while supporting sales growth and long-term customer relationships.

Why Join Kimbrells?


At Kimbrells, we dont just sell furniturewe create lasting customer relationships. This role is more than customer service; its a career opportunity with a path into leadership and sales roles. If youre motivated, people-focused, and ready to grow, we want to meet you.

What Youll Do


As a CSR, youll play a key role in ensuring every customer has a seamless and positive experience:

Customer Experience & Engagement

• Deliver a welcoming and professional experience in every interaction
• Build strong relationships that drive loyalty and repeat business
• Guide customers through their journeyfrom first visit to ongoing support

Sales Support & Business Growth

• Partner with the sales team to help drive revenue
• Assist with follow-ups, outreach, and customer engagement
• Support promotions, events, and in-store initiatives

Customer Accounts & Financing

• Help customers understand financing options and payment plans
• Assist with credit applications and transactions
• Provide solutions-oriented support for account questions

Operations & Administration

• Maintain accurate records and documentation
• Use POS systems and tools efficiently
• Support daily store operations and team collaboration

What Were Looking For

• Strong communication and people skills
• A customer-first mindset with a passion for helping others
• Sales-driven attitude with the ability to build relationships
• Organized and able to multitask in a fast-paced environment
• Willingness to learn financial processes and systems

Your Future Starts Here


This role is a stepping stone to exciting career opportunities, including:

• Assistant Store Manager
• Store Manager
• Sales Consultant

Make an Impact


At Kimbrells, youll be part of a team that values service, trust, and growth. If youre ready to build a careernot just work a jobapply today.

*The above-listed are a few of the duties and responsibilities associated with the Customer Service Representatives' role and are not intended to be a comprehensive list of all duties*