Job Description
Job Description
Grasshopper Lawns is growing and currently seeking Sales Representatives to fill roles in the Wyoming Valley and Lehigh Valley regions.
The Sales Representative position at Grasshopper Lawns is responsible for initiating and responding to inquiries from prospects and customers on all accounts. This position carries the distinction of being the primary source for adding new customers to our portfolio, and requires an ability to understand turf, weed, shrub, tree and property conditions as they are impacted by insects, weather, nature, neglect or fungus damage et al.
Essential functions of the position include, but are not limited to:
- Sell rounds of lawn care based on time of year and customer request via telephone, online sales, auto-dialer system and face-to-face.
- Provide electronic quotes to prospective and current customers on special promotions and available services.
- Call or meet in person with new customers to explain services they purchased and get signatures to begin services. Train customers on dos and don'ts prior to technician arriving on property.
- Explain timelines and methods by which products are spread, sprayed or otherwise applied to property.
- Explain the billing process, rounds and service standard so customers understand what the lawn technician will do while at the property.
- Visit prospect property to identify needs and suggest various service options. Note property landmarks, size, and special delivery issues then suggest service solutions from approved menu of service offerings. Take measurements and describe the property and services to be performed. Complete paperwork. Discuss customer concerns and survey property.
- Contact non-committed customers by phone to touch base when sales are not closed then identify issues to attempt to close sale. Build and maintain customer relationships including answering any questions and explaining services in an effort to build rapport and educate the customer on our products and services.
- From time to time or as business needs dictate the Sales Representative may be required to perform as a Lawn Care Technician insofar as performing lawn care services.
- Prepare, present or attend seminars, conferences, trade shows and training to further personal knowledge, skills and enhance the publicity of the Company.
Requirements:
- High school diploma or G.E.D. to be eligible for employment
- Further courses are available for license testing if desired
- Physical/ Drug Testing and Motor Vehicle Records Check
- Must be at least 21 years of age and possess a valid driver's license to be eligible
- Excellent customer service skills - ongoing process of updating knowledge on the principles and methods for selling products and services.
- Knowledge of basic mathematical principles, measurements, and calculations.
- Have knowledge of the purpose and usage of sprayers, aerators, rotary spreaders, chemicals, and other such products and machinery. This includes knowledge of changes in the (chemical to product) rate based upon weather conditions and the time of the year.
- Knowledge of basic computers, industry software programs and standard Internet, and Microsoft Office products for business use.
- Knowledge of self-management principles and sales acumen
- Effective communication skills