Job Description
Job Description
Position Type:
- Contract
- Hybrid - 3 days onsite - 2 remote per week.
Required:
- Minimum HS Diploma or GED (required).
- Bachelor's degree (preferred).
- 2 years of progressive experience in a related field.
- Experienced professional position requiring a strong understanding of Order to Cash, Invoicing and Reconciliation process.
- Ability to use SAP order to cash modules including invoicing, and problem solving independently with minimal guidance or supervision.
- Demonstrated ability to understand the level of impact your work has on the larger group and may find ways on improving work processes.
- Computer proficiency with the Microsoft Office suite of products (Excel/Word) and web-based applications intermediate level of competence with Excel.
- Experience interacting with customers in a helpful and friendly manner to understand their needs.
- Strong interpersonal, team work and communication skills.
Responsibilities:
- Effectively and efficiently manage order to cash process activities such as expediting, basic returns, back-order monitoring, sample and zero-dollar orders, consignment order process, and removing obstacles that may impact customer requirements and ability to satisfy them.
- Execute Customer Non-Conformance process including investigation and reporting.
- Complete material availability inquiries and price discrepancy reporting.
- Provide consistent quality service and act as a liaison for customers and external service providers.
- Understand and enforce stated business rules and raise awareness to situations where a resolution requires cross functional coordination.
Company DescriptionHired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.
Company Description
Hired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.