Production Support Engineer with No-code or Low-code experience in NY

Job Description

Job DescriptionSr. Support EngineerNew York, NYLong Term Contract DevOps & Production Support position covering both Vendor and in-house developed systems that support Investments & Risk functions. More specifically:Manage daily production support issues across Risk and Investments systems.Monitoring applications and system health via alert monitoring tools and providing quick response to alerts escalations and all outages.Investigate and Resolve Technical errors.Perform Root cause analysis for production issues and incidents to address and prevent them for repeating.Document processes and procedures related to production support tasks.Works with IT partners to automate and simplify software delivery processes.Supporting users with Internal development platform and toolsInvolved in maintenance of business systems and interface applications. REQUIREMENTS:2-5+ years of related work experience in a financial services business environmentExcellent communication and collaboration skillsOrganization, prioritization, attention to detail and the ability to work under pressure.Demonstrated ability to work effectively with customers, vendors, and co-workers.A desire to learn about Investment Functions and spot opportunities for improvements through technology.Self-motivated, resourceful, with independent working habitsStrong problem-solving skills and a desire to learn new skills.Working knowledge of Mendix, Python and SQLSome understanding of Investments front officeSome knowledge of investments with bonds, derivatives