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Administrative Assistant

Robert Half
locationNew Holland, PA 17557, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

We are looking for a dedicated Administrative Assistant to join our team in New Holland, Pennsylvania. This long-term contract position offers the opportunity to contribute to a dynamic environment by supporting claims operations and delivering exceptional customer service. The ideal candidate will play a key role in ensuring the smooth handling of administrative tasks and communication with agents, policyholders, and claimants.


Responsibilities:

  • Provide accurate and timely responses to customer inquiries regarding claims.
  • Organize and process incoming correspondence to ensure a smooth workflow.
  • Manage outgoing mail, including checks and other documentation, to meet deadlines.
  • Prepare, review, and maintain reports on a daily, monthly, and quarterly basis.
  • Transcribe and document statements for cases requiring further legal or arbitration review.
  • Process vendor payments with appropriate approvals in place.
  • Support team operations by maintaining records and tracking key program details.
  • Assign and manage file information for claims, ensuring consistency with policy guidelines.
  • Update system codes for specific claims using external vendors.


• Proven experience in administrative assistance or a similar role.
• Strong skills in answering inbound calls and providing customer service.
• Proficiency in office administration and data entry tasks.
• Ability to handle receptionist duties and manage workflows efficiently.
• Familiarity with claims processing or insurance-related tasks is preferred.
• Excellent organizational skills and attention to detail.
• Ability to work independently and collaborate with team members.
• Proficient in using computer systems and office software.

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