Job Description
Job Description
The Medical Receptionist Medical Assistant serves as the pivotal point of contact at the front desk during the day shift. Operating independently, this role manages visitor reception, phone communications, appointment scheduling through Electronic Health Record (EHR) systems, and crucial patient interactions. The position requires proficiency in handling vital signs, medical history documentation, insurance verification, and maintaining professional communication with patients and healthcare providers. Additionally, the role entails multi-location travel approximately 8-10 days per month, ensuring seamless operations across sites with a commitment to professionalism.
Responsibilities
- Greet and assist visitors promptly and courteously
- Manage incoming phone calls and route appropriately
- Schedule and coordinate appointments using EHR systems
- Verify medical insurance and referrals
- Measure vital signs and document medical history
- Communicate with patients' primary care providers for records
- Confirm appointments with patients
- Travel to multiple locations 8-10 days per month
Preferred Qualifications
- Minimum 1 year experience in medical administration
- High school diploma or equivalent
- Bilingual English/Spanish
- Strong telephone etiquette
- Effective time management skills
- Excellent communication capabilities
- Problem-solving ability
- Ability to multitask with attention to detail
- Professional demeanor