Quality Control Technician

Job Description

Job DescriptionQuality Control Technician

Location: Elmsford, NY

About the Role

We import and source a diverse portfolio of physical therapy, occupational therapy, and sports medicine products from trusted manufacturers worldwide. We’re looking for a hands-on Quality Control Technician who can be our “eyes and ears” on product quality and design. In this role, you’ll work directly with suppliers to solve problems, prevent issues before they happen, and ensure our customers receive reliable, high-quality products.

You’ll apply engineering troubleshooting and problem-solving methods to test products, diagnose failures, and work with manufacturers on improvements. This isn’t a desk job—you’ll be testing products, building simple test setups, measuring components, and diving into why something failed. You’ll work across multiple product types and engineering disciplines, from electrical to mechanical to materials science.

What You’ll Do

• Test incoming product samples and production runs, checking that they meet specifications and function properly
• Apply systematic engineering troubleshooting methods to diagnose product failures and defects
• Communicate directly with factory partners about quality issues, test results, and improvement recommendations
• Evaluate customer complaints and returns, determine root causes using engineering analysis, and recommend fixes
• Proactively suggest design or manufacturing improvements to prevent problems
• Document test results, failures, and findings in clearly written technical reports
• Design and build simple test fixtures, jigs, or measurement setups as needed to evaluate products

What We’re Looking For

Essential Qualifications:

• 2–5 years of hands-on experience in quality control, manufacturing, testing, product development, and technical troubleshooting
• Solid understanding of engineering troubleshooting and problem-solving processes
• Comfort using basic testing and measurement equipment: force gauges, load cells, calipers, micrometers, durability testers, electrical testers, or similar tools
• Ability to systematically analyze problems—breaking down issues, forming hypotheses, testing solutions, and documenting findings
• Clear written and verbal communication skills for reporting findings and coordinating with suppliers and colleagues
• Ability to work independently and manage multiple quality issues simultaneously
• Genuine interest in preventing quality problems and improving product reliability
• Basic Excel or data logging skills necessary

Nice to Have:

• Engineering degree or technical diploma (any discipline)
• Basic knowledge of quality standards (ISO, ASTM) or medical device regulations
• Familiarity with CAD software or technical drawings
• Experience in medical device, equipment manufacturing, or regulated industries

Why You’ll Like This Job

• Variety: You’ll work across multiple disciplines and product types—electrical, mechanical, materials, ergonomics, and more
• Direct impact: Your work directly improves product quality and keeps customers satisfied
• Hands-on engineering: If you love applying engineering principles to solve real-world problems, this role is for you
• Supplier partnerships: You’ll develop working relationships with factory partners and see your recommendations implemented
• Supportive team: You’ll work alongside our QA documentation specialist and have clear ownership of the technical quality side

About Fabrication Enterprises Inc.

FEI is a leading global supplier of physical therapy, occupational therapy, and sports medicine equipment with over 9,000 SKUs distributed to nearly 100 countries. For 50 years, we’ve built our reputation on quality and reliability by carefully specifying products, partnering with trusted manufacturers, and maintaining rigorous quality standards.

How to Apply

Please submit your resume along with a brief note (a few sentences) about your quality control or troubleshooting experience. We’d love to hear about a time you solved a tough quality problem using engineering analysis or made a process improvement.