Job Description
Job Description▶︎ Job Details
・Job Title: Sales Engineer
・Client: IT and communications services company
・Working Location: Livonia, MI
・Working Style: Hybrid
・Employment Type: Full-Time Exempt
・Benefits: Insurance, PTO, 401K
・Language: English; Japanese language skills not required
▶︎ Key Responsibilities
Pre-Contract Activities:
- Regularly engage with new and existing customers to understand their needs and explain how the company can address them.
- Develop strategies to solve customer issues based on experience in System Integration, Network Integration, or Project Management.
- Collaborate with business partners (e.g., application, network/server, security vendors) to identify optimal solutions for customers.
- Prepare and deliver presentations to highlight product or service features tailored to customer needs.
- Negotiate sales terms and service agreements.
Post-Contract Activities:
- Prepare necessary sales documents to finalize contracts.
- Coordinate the implementation of application systems and network infrastructure with internal teams and external partners.
- Maintain project schedules and troubleshoot system issues in collaboration with relevant stakeholders.
- Foster and maintain strong relationships with customers and business partners.
▶︎ Additional Responsibilities:
- Maintain customer records using automated systems.
- Regularly report sales activities to supervisors.
- Conduct market research to identify new opportunities.
▶︎ The Right Candidate Will Possess
- Experience in System Integration or Project Management
- Ability to handle IT-related solutions and communicate effectively with customers.
- Proficiency in identifying customer business issues and developing solutions
- Team-oriented mindset
- Familiarity with Office Suite Software (Word, Excel, PowerPoint)
- Knowledge of networks (routers, servers, security, cloud) or programming languages (C, Java, R, Python).
▶︎ Required Qualifications & Skills
- Project Management experience, including stakeholder communication to complete projects.
- Marketing experience, particularly in creating marketing strategies.
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