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Order Processing Clerk

WOTM - Partners Professional
locationE Dominguez St, Carson, CA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Order Processing Clerk (Warehouse)

Schedule: Monday through Friday, 7:00 AM – 3:30 PM, 100% onsite
Location: Carson, CA 90745
Pay Rate: $20.50 per hour, TTH
Positions Available: 1


Job Summary

The Order Processing Clerk (CSR) supports daily warehouse and logistics operations by serving as the primary liaison between customers, internal teams, and transportation partners. This role manages order processing, shipment tracking, customer inquiries, and documentation for inbound and outbound freight. Working closely with warehouse operations, inventory control, and transportation teams, the coordinator ensures orders are processed accurately, timelines are met, and customers receive timely updates in a fast-paced 3PL distribution environment.


Key Responsibilities

  • Process client orders, receipts, and order confirmations accurately and timely
  • Communicate professionally and promptly with customers and internal staff via phone, email, or written correspondence
  • Maintain data integrity within internal company systems
  • Provide departmental support functions for assigned client accounts
  • Utilize facility information systems for order entry, inventory inquiries, and receipt processing
  • Complete daily reports, worksheets, and client-specific spreadsheets
  • Ensure accurate order entry and release information to staff as required
  • Answer customer billing questions and assist with monthly billing activities
  • Record and track customer interactions, inquiries, complaints, and actions taken
  • Contact customers regarding order status, adjustments, or inquiries
  • Track client activities and maintain accurate daily records
  • Prepare shipping and operational documents, including Work Orders, Bills of Lading (BOLs and Master BOLs), Shipping Orders, Commercial Invoices, Packing Lists and Barcode Labels

Minimum Qualifications & Skills

  • 1+yrs. experience with order processing, billing, or logistics support
  • Strong attention to detail and organizational skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Professional communication skills (written and verbal)
  • Proficient with computer systems and data entry
  • Ability to work independently and collaboratively with a team

Company DescriptionOur Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.

Company Description

Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.

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