Front Desk Sales Associate / Social Media Coordinator

Job Description

Job Description*PLEASE FULLY READ THE JOB POST AND SCHEDULE NEEDED BEFORE APPLYING.

WHO WE ARE:


The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests natural lashes.

WHO WE ARE LOOKING FOR:


We are looking for a highly motivated and experienced Front Desk Sales Associate for our salon. Your focus will be meeting monthly/weekly goals, providing excellent customer experience to all of our guests, and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, adding upgrades services. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service. We are looking for a person with a strong work ethic that shows up on time and has a good track record of outstanding attendance.

RESPONSIBILITIES:

• Increase membership sales and retail sales.
• Meet weekly/monthly salon goals.
• Professional phone etiquette
• Greet and assist guests with check-in and check-out
• Sell memberships, packages, and retail products
• Answer phones, book appointments, and manage the front desk
• Create and post engaging content on social media
• Help promote specials, events, and services online
• Support the team in delivering excellent customer service
• Calling leads and providing service information.
• Greet visitors and provide an excellent customer experience.
• Book appointments in person or by phone.
• Maintain a clean and inviting environment.
• Assist with promotional events at the salon or outside the salon to help market the salon and build the brand.

REQUIRED SKILLS:

• 2+ years customer service or retail sales experience
• 1+ years front desk experience
• Strong attention to detail
• Strong computer and phone skills
• Required proficiency with Microsoft Word and Excel.
• Ability to multitask in a fast-paced environment
• Ability to work some weekends and evenings
• Strong customer service skills and the ability to work professionally with the public.
• Experience with MindBody Software is a plus!

WHY JOIN OUR TEAM?

• Hourly wage; commensurate with experience + Commissions on sales
• Promotion opportunities
• Free lash extensions and all other salon services
• Discounts on retail products
• Positive work culture

Position will start off at full-time for a month and then will go to part-time.

Part-Time Schedule
Three days during the week, 12-8 pm
Every other weekend: Saturday - 8:30-6 pm, Sunday 9:30-6 pm