Job Description
Job Description
Are you looking for a rewarding career opportunity? Greenwell Plumbing, Heating & Air, a Turnpoint Services Company, is a leading provider of heating, ventilation, and air conditioning services in Kentuckiana is hiring a Customer Service Representative to join our team.
TurnPoint Services, LLC is nationally recognized as a Top-10 Plumbing, Electrical and HVAC service business and has consistently achieved strong growth to become one of the largest essential services businesses in the United States. TurnPoint Services partners with best-in-market service businesses while combining local brand equity and world-class technology to create high-value experiences for residential and commercial customers.
We are seeking a detail-oriented Administrative Assistant to support daily office operations and to assist our management team. The ideal candidate will help maintain workflow efficiency and deliver excellent service to both internal teams and customers.
Salary: $20.00 per hour
Schedule:
Monday – Friday, 7:30 am to 4:30 pm
Key Responsibilities:
- Support daily office activities, including collecting payments, batching credit card/check payments daily, invoicing, billing, collections and change orders
- Prepare progress reports for weekly meetings
- Communicate professionally via phone and email with customers and staff
- Process warranty parts and assist the accounting department
- Handle service agreements and assist with permits and purchase orders for field personnel
- Assist with payroll duties
- Learn and adapt to new software systems such as Service Titan, Excel, and Word
- Perform additional duties as assigned
Qualifications:
- 2+ years of administrative experience preferred
- High School Diploma or GED required
- Strong telephone communication and customer service skills
- Highly organized and proficient with Microsoft Office
- Ability to learn multiple new software programs
- Accounting or bookkeeping skills are a plus
What you will get if you join us:
- 401(k) with a 3% matching
- Medical, Dental, and Vision plans
- $20K Life Insurance Policy Free to Employees
- Short- and Long-Term Disability plans
- Paid time off + 5 holidays.
Equal Opportunity Employer:
Greenwell Plumbing considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other status protected by applicable law.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Application Question(s):
- Are you willing to submit to a company sponsored background check and drug screen, according to local laws and regulations?
Education:
- High school or equivalent (Required)
Experience:
- Administrative: 2 years (Preferred)
Work Location: In person