Job Description
Job Description*THIS IS A D.O.T. SAFETY SENSITIVE POSITION AND IS SUBJECT TO A QUARTERLY RANDOM DRUG SCREEN IF HIRED*
Make a Difference / Who We Are:
Pioneer Resources is a 501(c)3 non-profit organization. Our mission is to help people with disabilities and seniors obtain independence and dignity by creating opportunities for participation in the community using our four pillars of service:
- A place to live; affordable housing and specialized homes
- A place to learn; vocational training, ABA therapy & community living supports programs
- A place to grow and play; Pioneer Trails camping and recreational programs
- A way to get there; one of the largest transportation fleets on the lakeshore
Pioneer Resources is a great place to work! Members of our team are an energizing mix of veteran staff from over 38 years of experience to those only recently discovering their passion for helping others. Our workforce respects the diversity of the people we serve and those we serve alongside. Pioneer Resources offers a rewarding work experience that strategically meets the needs of our community while fostering employee success with personal fulfillment and work-life balance. As an employee of Pioneer Resources, you will have the unique opportunity to touch the lives of those in your community every time you come to work!
Agency Values:
All positions within Pioneer Resources are expected to abide by the agency values of LEAD: Listen, Empathy, Acknowledge and Dignity. We engage and interact with our participants, residents, and co-workers each and every day by listening to their needs with empathy and understanding, while acknowledging everyone as an individual and treating all with the utmost dignity and respect.
Position Type & Expected Hours of Work:
This is a full-time position that works on average 35-40 hours a week. Days and hours of work vary based on program needs. Programs provide services Monday through Friday from 8:30 am - 3:30 pm.
Summary:
Community Living Supports (CLS) are used to increase or maintain personal self-sufficiency, facilitating an individual’s achievement of his/her goals of community inclusion and participation, independence or productivity to increase Programs support individual’s goals identified in the IPOS. These supports are provided in their residence or in various community settings (including but not limited to, libraries, camps, volunteer sites, etc.) These supports are.
Essential Functions:
This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties, as assigned.
Essential functions of this position include:
- A person in this position should be obsessed with providing excellent customer service to families, participants, and funders.
- Implement goals identified in the Person-Centered Plans (PCP) and other plans a participant may have by providing assistance, reminders, observation, guidance and/or training.
- Provide personal care and assist program staff as needed.
- Follow monthly calendars and ensure participants have daily access to the community.
- Facilitate activities that promote integration into the community such as volunteering, attending events, and navigating public spaces. Empower participants to advocate for themselves when possible.
- Foster a supportive and motivational environment that inspires confidence and self-efficacy in participants.
- Provide positive reinforcement and coaching to encourage constructive behavior and growth; teach participants how to navigate interpersonal relationships and social settings.
- Monitor participant progress, adjusting plans to address evolving needs and goals.
- Develop and implement structured skill-building activities tailored to the needs of participants.
- Monitor participants’ health and well-being during activities and alert appropriate personnel of concerns.
- Complete thorough documentation in compliance with organizational and regulatory requirements; use de-escalation techniques and report incidents according to policy.
- Provide a culture of gentleness, dignity, respect, and a safe environment to all participants receiving Community Living Support.
- Assure all participants are aware of their rights.
- Ensure to write in program participant communication books to ensure that families and caregivers are getting feedback.
- Attend all scheduled staff meetings and other meetings/In-services requested by the Community Integration Supervisor.
- This position includes assisting participants in and out of vehicles, using the wheelchair lift, if required and securing belts and restraints, and driving the vehicle.
- Provide transportation from participant homes to the program and vice versa as requested.
- Provide safe transportation from the program site to community activities, among community activities, and from the community activities back to the program site.
- A chauffeur’s license is required. Staff are reimbursed for a chauffeur’s license if they do not yet have one.
- Responsible for reporting vehicle maintenance needs to the Community Integration Supervisor.
- Staff room assignments are subject to change due to staffing needs – we must ensure adequate coverage for the needs of all participants.
- Ensure proper care and sanitization for all assigned vehicles and/or workspaces is maintained.
- Perform additional duties/tasks as assigned by the Community Integration Supervisor, Program Services Manager, and/or Chief Clinical Officer as needed.
Education/Talent Requirements:
- A high school diploma or equivalent (GED) preferred.
- NOTE: Employees hired for this position that are unable to provide evidence of a high school diploma and/or equivalent (GED), will receive a rate reduction of $.74/hr. Upon completing the requirements and/or furnishing evidence of such, the employee will receive an increase to their base rate of $.74/hr.
- The ability to read and write English, perform basic math, and the ability to comprehend written instructions and record information.
- The capacity to work in a team with intermittent supervision.
- The ability to work respectfully and courteously with a wide variety of individuals, including individuals with disabilities, senior citizens, children, supervisors, and other drivers.
- This employee will be required to complete all required initial and update training including CPR, first aid training, and any other training required for the job.
- This employee must be able to pass a drug and alcohol test and DOT physical examination. If the background check reveals disqualifying information, employment shall be terminated unless the disqualifying information was successfully appealed as inaccurate, expunged, or set aside.
- Maintain necessary certification, education, and physical condition requirements of the Michigan DOT.
- Possess a valid Michigan Chauffeur Driver License and maintain a good driving record with less than six (6) points.
Travel:
Must be willing and able to travel up to 5% for meetings, training, and conferences; company vehicle may or may not be supplied and use of personal vehicle may occasionally be required.
Work Environment:
This employee will spend several hours at a time in a vehicle. Temperature conditions in a vehicle may vary widely with the weather conditions. They will also spend time out of doors in a variety of climatic conditions as needed to load and unload passengers or pre-trip and fuel the vehicle.
Physical Demands of the Job:
Primarily sedentary work; while performing the duties of this job, the employee is regularly required to, stand, walk, sit, talk, hear, and use hands and fingers to operate a computer, telephone, keyboard, etc. May be required to reach, stoop, or kneel to perform miscellaneous duties. Occasional lifting up to 50 lbs may be expected, with frequent lifting up to 25 lbs. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing, viewing a computer terminal, extensive reading, and various visual inspection requirements. This position requires the ability to move up and down the steps located on the bus multiple times throughout the day. Further requires pushing/maneuvering occupied wheelchair(s) in and out of buses with the use of electric and manual chair lifts.
EEO Statement:
Pioneer Resources is an equal opportunity and affirmative action employer committed to diversifying its workforce.
It is Pioneer Resources’ policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Pioneer Resources also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
At Pioneer Resources, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, consumers, and the community we serve. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability and require reasonable accommodations in the application process, call Human Resources at (231) 773-5355; we will be happy to assist you. We will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Pioneer Resources’ hiring decisions. All other submissions should be performed online.
Company Statement:
All employees are required to uphold the values of Pioneer Resources, Inc.: Integrity, Stewardship, Innovation, Excellence, and Respect and conduct themselves in a manner demonstrating LEAD (Listen, Empathy, Acknowledge, and Dignity). Further, staff are required to comply with the policies, procedures, and safety program(s) of Pioneer Resources. All employees are required to uphold the standards of CARF and practice LEAN initiatives and principles. Employees are required to follow all state and federal laws and regulations, including but not limited to those related to recipient rights, confidentiality, and the Health Insurance Portability and Accountability Act (HIPAA).
Pioneer Resources offers a comprehensive benefits package: Paid Time Off, Holiday Pay, Company Paid Life, Company Paid Long Term Disability, Medical, and 403(b) Retirement Plan with company match. Employee paid options of: Dental, Vision, Flex Spending Accounts, Voluntary Life, AD&D, and Short Term Disability.