Job Description
Job Description
Overview
Job Title: Print Production and Mail Delivery
Location: Woburn, MA
Job Type: Hourly Consultant
Hours: 8 am to 5 pm, M-F
Pay: $32.04/hr
This role does require driving your own personal Vehicle. Mileage is reimbursed. No more than one moving violation in the past three years.
Lifting packages. Transporting printer supplies. Delivering mail. Moving boxes of paper.
Essential Functions:
- Possess the skills and competencies required to deliver minimum/basic contracted customer requirements related to document production, assembly, and finishing services
- Perform routine and defined production and office support tasks in a fast-paced customer environment
- Ability to lift up to 50 pounds and safely operate production and office equipment in accordance with workplace safety guidelines
- Serve as the point of contact to receive, review, and electronically log customer print and production jobs
- Operate standard finishing equipment including paper cutters, inserters, laminators, hole punchers, and related production machinery
- Operate basic office equipment including printers, copiers, scanners, and fax machines
- Apply asset tags to office equipment and maintain accurate database records
- Track and coordinate office equipment moves, additions, and changes at customer locations
- Clean and perform basic maintenance on office and production equipment as required
- Process and distribute incoming and outgoing faxes and maintain billing logs
- Log incoming packages and accountable mail items
- Process forms and update information using PC-based applications
- Wrap, pack, label, and ship finished products according to customer specifications
- Collect and submit meter reads for production equipment
- Maintain supply inventory and distribute supplies as needed
- Troubleshoot and resolve basic production, delivery, and output issues
- Perform quality inspections before, during, and after production runs
- Sort and scan hardcopy materials for printed or digital document production
- Respond to print/copy equipment issues by contacting service personnel using designated applications
- Operate low- to mid-speed printers and copiers
- Estimate, schedule, and track incoming production jobs
- Track and store customer jobs for future reuse, including file backup management
- Perform file and document conversion using standard software applications
- Complete operator-level maintenance on equipment
- Maintain reporting logs and billing information accurately
- Provide mail delivery and courier support duties as requested
Skills:
- Demonstrated basic computer proficiency
- Functional knowledge of PC operations including keyboard and mouse functions
- Basic proficiency with Microsoft Office applications, including Excel
- Familiarity with web browsing and internet usage
- Ability to send and receive emails, locate and save files, and perform data entry tasks
- Ability to send documents to preconfigured printers and navigate standard web applications
- Basic math skills including multiplication, division, and percentages
- Strong attention to detail and organizational skills
- Ability to demonstrate professionalism, reliability, and business maturity
- Strong customer service and communication skills
- Ability to work independently and manage multiple priorities in a production environment
Experience:
- Minimum of 1 year of experience in a customer service environment required
- Previous print production, mailroom, copy center, or office services experience preferred
- Post-high school technology training or related experience preferred
Education:
- High school diploma or equivalent required
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!