Job Description
Job Description
We’re looking for someone with customer service and administrative skills to join our team. Excellent communication skills, customer service experience, and Excel savvy are important for this position. Some Quickbooks and Shopify experience are also a plus.
As a growing small business, the day-to-day workflow in this position is varied and the Office Administrator plays an important role in keeping everything operating smoothly. The Office Administrator works closely with the owner and shipping department. Teamwork and collaboration across departments is important.
We’re hoping to hire someone ASAP!
Job Description and Duties:
Provide Excellent Customer Service: Respond to customer inquiries via email and telephone, with friendly and helpful rapport. Assist in-person customers with their local pick-up orders.
Generate invoices from orders that in from our wholesale customers via phone and email. Print invoices and pass off to shipping department for fulfillment.
Generate and print case labels for larger orders and provide these labels to Shipping staff, using Excel.
Assist with filing and other general office duties as needed. Participate in staff meetings.