Coordinator of Patient Services

Job Description

Job Description

COORDINATOR OF PATIENT SERVICES

Description

Provide support for business-related functions of the Practice for the effective delivery of patient care.

The following list is not intended to be all-inclusive, but offer a guideline as to the major responsibilities related to the position.

Responsibilities

• Oversee and manage changes to patient schedule, communicating/highlighting information to the Doctor and staff that may be noteworthy prior to patient arrival.
• Facilitate problem-solving using a collaborative approach with the entire team to ensure all aspects of patient care are delivered in an effective and timely manner.
• Contact and confirm patient appointments, ensuring necessary x-rays, referral information and relevant medical clearances are obtained.
• Respond to prospective and current patient inquiries.
• Schedule patient consults and surgeries, enter patient history, financial and demographic information into the EHR.
• Monitor patient intake information, ensuring appropriate financial/insurance information is captured before patient consult/surgery.
• Assist with obtaining insurance benefit information and filing insurance claims as needed.
• Assist with patient registration and/or check-out, verifying insurance information, calculating and collecting cash payments appropriately, scheduling follow-up appointments, and/or making appropriate referrals as needed.

• Assist with processing business correspondence with referring physicians, vendors, and other constituents as needed.
• Assist with greeting patients and visitors, answering phones, scheduling patients, and other front desk operations as needed.
• Assist with maintaining common areas of the Practice (reception area, bathrooms, kitchen, etc).
• Take digital panoramic x-rays as needed.
• Other duties and responsibilities as assigned.

Knowledge, Skills and Abilities

• Experience working in a Medical or Dental office setting strongly preferred.
• Conversant in Spanish strongly preferred.
• Proficient with OMSVision Software strongly preferred.
• Excellent verbal, written and interpersonal communication skills required.
• Must be organized, have excellent attention to detail, and be able to problem-solve and multitask independently and collaboratively in a fast-paced environment.
• Able to work well under pressure and develop and maintain professional, service and team-oriented working relationships with co-workers and patients.
• Strong computer and internet research skills required.
• Able to perform Basic Life Support (BLS) and maintain certification.
• Able to acquire and maintain HIPAA and OSHA knowledge and certifications.

Company DescriptionEnjoy a better work/life balance with our flexible work schedule, which often involves a 4 day work week, no weekends and finishing early on Fridays! Our team is second to none and we offer paid vacation, additional paid time-off, paid holidays, healthcare and a 401K plan in recognition of excellent patient care! Apply and learn more about this great opportunity!

Company Description

Enjoy a better work/life balance with our flexible work schedule, which often involves a 4 day work week, no weekends and finishing early on Fridays! Our team is second to none and we offer paid vacation, additional paid time-off, paid holidays, healthcare and a 401K plan in recognition of excellent patient care! Apply and learn more about this great opportunity!