Human Resources Specialist - Home Care Experience Required

Job Description

Job DescriptionHuman Resources Specialist – Home Care Experience Required

Full-Time | Exempt | In Office

Senior Helpers of Baltimore & Central Maryland

Join Maryland's First & Only CHAP Age-Friendly Care at Home Certified Home Care Agency

At Senior Helpers of Baltimore & Central Maryland, we believe exceptional care begins with exceptional people.

We're seeking an experienced Human Resources Specialist who understands the unique demands of the home care industry and is passionate about recruiting outstanding caregivers, supporting employees, strengthening culture, and building one of Maryland's premier home care organizations.

This is not a traditional HR position focused solely on policies and paperwork. You'll serve as a trusted member of our leadership team, helping attract exceptional talent, create an outstanding employee experience, maintain regulatory compliance, strengthen HR operations, and continuously improve the systems that support our growing organization.

If you're an HR professional with home care experience who enjoys building teams, solving problems, improving processes, and making a meaningful impact every day, we'd love to meet you.

To Be Considered, You Must Have

• At least five (5) years of Human Resources experience

• A minimum of two (2) years of Human Resources experience with a licensed Home Care, Home Health, Hospice, or Senior Living organization

• Experience recruiting and onboarding caregivers or other healthcare employees

• Experience with employee relations, coaching, and performance management

• Working knowledge of employment law and Human Resources compliance

• Experience supporting payroll audits, HR operations, and employee records management

• Experience using Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS)

• Excellent written, verbal, and interpersonal communication skills

• Proficiency with Microsoft Office 365

Applicants without previous healthcare or home care Human Resources experience will not be considered.

Your Impact

As our Human Resources Specialist, you'll help build and support one of the organization's greatest assets—our people. Working closely with the Director of Operations and Executive Leadership, you'll play a key role in recruiting exceptional talent, strengthening employee engagement, ensuring compliance, improving operational efficiency, and developing scalable Human Resources systems that support our continued growth.

Talent Acquisition & Recruiting

• Lead all recruiting efforts for caregivers and office employees

• Manage Hireology and all applicant workflows

• Source, interview, and evaluate candidates

• Coordinate interviews and New Hire Orientation

• Develop recruiting partnerships and community outreach initiatives

• Monitor recruiting metrics and continuously improve hiring strategies

Employee Experience & Human Resources

• Create an exceptional onboarding experience from offer acceptance through successful integration into the organization

• Facilitate New Hire Orientation and ensure employees are fully Ready for Scheduling

• Coach managers on employee relations, performance management, and progressive discipline

• Support employee engagement, recognition, and retention initiatives

• Serve as a trusted Human Resources resource for managers and employees

• Foster a culture built on accountability, professionalism, teamwork, and continuous improvement

Compliance & Payroll Oversight

• Maintain complete, accurate, and audit-ready personnel files

• Coordinate employment documentation, background checks, licensing, certifications, and credential tracking

• Ensure compliance with employment laws, CHAP standards, COMAR regulations, franchisor requirements, and company policies

• Audit payroll information prior to payroll processing to ensure accuracy

• Coordinate benefits administration and maintain HRIS records

• Support HR audits, policy administration, and regulatory readiness

HR Operations & Organizational Development

• Develop HR dashboards, reports, and workforce analytics

• Analyze recruiting, retention, turnover, and workforce trends

• Develop and improve HR systems, workflows, and Standard Operating Procedures (SOPs)

• Support annual handbook and policy updates

• Recommend technology, workflow, and process improvements that strengthen organizational performance

• Partner with leadership on workforce planning, leadership development, and organizational growth

What Makes You Successful

The ideal candidate is:

• An experienced Human Resources professional who understands the home care industry

• Passionate about building exceptional teams and creating an outstanding employee experience

• Highly organized, analytical, and detail-oriented

• Professional, trustworthy, and approachable

• A confident coach and relationship builder

• A proactive problem solver who takes ownership and follows through

• Comfortable balancing compassion with accountability

• Committed to continuous improvement and operational excellence

Why Join Senior Helpers?

At Senior Helpers, we know our employees are our greatest competitive advantage. Every caregiver you recruit, every manager you support, every process you improve, and every system you strengthen directly impacts the quality of care our clients receive.

As Maryland's first and only CHAP Age-Friendly Care at Home Certified home care agency, we're committed to raising the standard of home care while building an organization where exceptional people choose to work, grow, lead, and serve.

What We Offer

• Competitive salary

• Paid vacation, holidays, and personal time

• Professional development and leadership mentoring

• A collaborative leadership team that values initiative and innovation

• Opportunities to influence organizational strategy and culture

• A mission-driven workplace built on integrity, accountability, compassion, teamwork, and continuous improvement

Ready to Build Something Meaningful?

This opportunity is ideal for an experienced Human Resources professional currently working in Home Care, Home Health, Hospice, or Senior Living who is ready to help shape the future of one of Maryland's premier home care organizations.

If you're ready to strengthen our culture, develop exceptional employees, improve systems, support leaders, and make a lasting impact on the lives of our team members and the seniors we serve, we'd love to hear from you.

Apply today and help us build an organization where exceptional people choose to work, grow, lead, and serve.