Eviction Prevention Intake Specialist I

Job Description

Job Description

Abacus Staffing, a leading provider of comprehensive employment/placement solutions, is seeking market talent. We offer meaningful and long-term employment opportunities, a competitive pay structure and outstanding customer service to a workforce of more than 20,000, nationally.

Job Title: Eviction Prevention Intake Specialist I (CON)

Job Locations: Norfolk, VA 23502

Schedule: 40 Hours per week, Monday – Friday, 8:00am – 5:00pm

Payrate: $20/hourly

Job Duties:

The Eviction Specialist will be responsible for determining whether applicants are eligible for financial assistance through the Norfolk Eviction Prevention Center. The applicant will work with clients, property managers and landlords to determine eligibility. This often involves prescreening the applicant to gather information about each applicant's income, utility bills, rental ledgers, etc.

• Interviewing applicants to determine their eligibility for financial assistance, including collecting documentation such as leases, photo IDs, paystubs, utility bills, ledgers, and collecting household demographic information.
• Reviewing applications to determine if the applicant meets eligibility requirements for the eviction program.
• Calculating the amount of rental and utility assistance to be awarded to each applicant based on specific criteria such as rental ledger and/or utility bills.
• Communicating with clients about their applications, either by phone or in person or email.
• Determining whether an applicant has been previously disqualified from receiving financial assistance
• Processing applications for review by Program Specialist/Manager.
• Processing appeals for clients who were denied assistance.
• Attend Norfolk's General District Court 2-3 times a week and as appropriate provide community resource information, explain eviction process as it relates to the tenant and look up expungement records at the Court of Clerk's Office.
• Other duties as assigned.

Minimum/Special/Additional Requirements:

• Associate's degree is preferred in Business Administration, Social Work, or related field.
• A minimum of 1 year of related work experience is preferred. Can have a combination of education and work experience.
• Excellent time management and organizational skills
• Basic competency in computer technology for communication and database entry.
• Available to work a regular Mon-Fri schedule, with some evenings and/or weekends as required.
• Equipment normally used in this position includes, but is not limited to a computer, monitor, telephone, cell phone, copier, fax, scanner, shredder, automatic hole punch, and stapler.
• Performing all the necessary administrative duties as required.
• Good communication skills

Weekly pay and benefits available!