Job Description
Job Description
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
· Make multiple calls, emails, and text in order to set appointments for customers to come in and sell us their vehicle
· Preform a walk around on all customers vehicles to ensure information in KBB system is correct
· Negotiate with customers in order to complete as many purchases as possible
· Ensure all necessary paperwork is complete in order to finalize the purchase
· Set KBB appointments and coordinate with Used Car manager
· Follow the Ewing Automotive group process and procedures for responding to all incoming internet (email), phone, text, and chat leads
· Manage task lists to ensure follow-up process is being executed on a daily basis
· Update KBB ICO data for management on google docs on a daily basis
· Actively search opportunities on 3rd party sites (Offer Up, Local Listings, Craigslist, Facebook Marketplace, Autotrader, Cars.com, CarGurus, private sellers listings etc)
· Follow up on trades from the dealership
· Coordinate vehicle purchases/pickups with seller and Management on outside vehicle purchases
· Learning, understanding and adhering to call and email scripts
· Active participation in department meetings and training
· Working together with a team to reach department and store goals
· Meeting with the manager regarding objectives, planned activities, reviews and analysis
· Other Duties: Job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time.
MINIMUM QUALIFICATIONS/SKILLS:
· Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
· Customer service-oriented and friendly demeanor
· Ability to multitask and tend to several clients at once
· Positive attitude and willingness to work as a team
· Excellent communication, professionalism, punctuality and attention to detail skills
SUPERVISORY RESPONSIBILLITIES:
This role has no supervisory responsibilities.
WORK ENVIRONMENT:
This job operates inside an automotive dealership environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
PHYSICAL DEMANDS:
· Must be able to lift up to 25 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
· Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
· Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles.
· Requires excellent visual acuity and manual dexterity.
WHAT WE OFFER:
- Medical, Dental, and Vision Insurance
- Group Life Insurance
- Short and Long Term Disability
- 401(k) Retirement Savings Plan
- Flexible Spending Account
- Competitive Pay Plans
- PTO
- Career Path Programs
- Discounts on Vehicle Purchase, Service, and Enterprise Rental Cars
- Great location; new state-of-the art dealership in West Plano
Ewing Automotive Group is an Equal Opportunity Employer