Job File Coordinator

Job Description

Job DescriptionBenefits:

• Overtime Opportunities
• 401(k)
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Summary
Are you a self-motivated, well organized office professional? Do you enjoy helping others?

As a Job File Coordinator you will assist with scheduling assessment of the work that would need to be completed. You will also work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates.

We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened!

We are a family owned, and veteran ran company with a welcoming and energetic culture.

Responsibilities

• Dispatch and schedule restoration teams to incoming leads and projects
• Review and maintain scheduling so that appropriate teams are routed accordingly
• Perform detailed and accurate data entry
• Receive incoming calls about past services, follow-ups on current projects, general inquiries about business, and other routine communications
• Responsible for clear and efficient project communication with customers, Managers, Crew Chiefs and Technicians.
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Requirements

• Minimum of 2 years of customer service and/or office-related experience
• Knowledgeable and comfortable working with various computer programs
• Strong work ethic
• Honest and accountable
• Strong oral communication skills
• High School diploma/GED preferred
• Ability to multitask while recording accurate details
• Knowledge of our geographical area preferred
• Valid driver's license

Physical and Work Environment Requirements

• Occasionally Lifting files, opening file cabinets, bending and standing
• Constant Sitting and typing

Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position working hours varying between 7:00am-7:00pm, MondayFriday, minimum of 40 hours per week. This position may require longer hours and flexibility in hours may be needed depending upon the business needs.