Patient Payment Poster - Tarrytown

Job Description

Job Description

ENT and Allergy Associates, New York & New Jersey's premier ENT and Allergy medical practice, is seeking a self-motivated, people-friendly full time Patient Payment Poster for our Tarrytown corporate office.

Role Expectations:

• Adheres to standards of professionalism set by the Practice; demonstrates professionalism in behavior, dress, attendance, punctuality and courtesy towards patients and staff
• Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient, Practice and staff members
• Functions as a member of a team and promotes a positive work attitude fostering teamwork and acceptance of management decisions
• Demonstrates good judgment in escalating difficult situations to Management
• Complete understanding of NextGen
• Supports management's goal of utilizing the electronic features of our computer system, as opposed to paper

• Participates actively in department meetings

• Follow work standards established for the team

Essential Knowledge & Responsibilities for 'Payment Poster':

• Ensure all monies are posted accurately in NextGen utilizing proper 'Reason Codes'

• Post unapplied money to charges
• Knowledge of adjudication of insurance EOBs and patient responsibility

• Post payments received from lockbox, insurance payments as well as payment journals
• Complete batch logs and assist the Cash Control department with reconciliation of batches posted
• Review daily cash reports to ensure all assigned payments are posted properly
• Ensure batches are balanced and set to post utilizing the background business processor (BBP)
• Remain HIPAA compliant by scanning journals when needed then shredding copies of checks and credit cards daily
• Moving patient credits as requested by the front office
• Cross train and support team to ensure coverage
• Comply with all policies and procedures as well as make suggestions for improvement in processes

Requirements

• Must have experience with patient payment posting.
• Must have experience with Phreesia