Job Description
Job Description
At La Jolla Dental Group, we’re passionate about delivering exceptional dental care in a warm and welcoming environment. Our team is dedicated to providing patients with the highest level of service, and we’re currently looking for a Dental Treatment Coordinator to join our growing office.
Job Summary:
The Dental Treatment Coordinator plays a key role in creating a positive patient experience by helping patients understand their treatment plans, managing scheduling, and facilitating financial arrangements. You’ll serve as the liaison between the clinical team and our patients—ensuring clarity, trust, and satisfaction every step of the way.
Key Responsibilities:
- Present and explain treatment plans to patients with professionalism and empathy
- Coordinate and schedule patient appointments efficiently
- Discuss insurance coverage, payment options, and financing
- Follow up with patients regarding pending treatments
- Ensure patient records and consent forms are complete and up to date
- Work closely with the front desk and clinical teams to ensure seamless patient flow
- Handle patient concerns or objections with grace and professionalism
Qualifications:
- Previous experience as a Treatment Coordinator or in a dental office setting preferred
- Knowledge of dental procedures, insurance, and terminology
- Strong communication and interpersonal skills
- Proficiency with dentrix ascend is a plus!
- Ability to multitask and stay organized in a fast-paced environment
- Compassionate, patient-centered approach
Skills:
- General Practice
- Endodontic
- Periodontics
- Oral Surgery
- Billing
- HMO
- PPO
- Treatment Planning
- Claims/Appeals
- Insurance