Job Description
Job Description
The UPS Store 3620 is seeking a friendly, detail-oriented Customer Service Associate – Printing Specialist to join our team. This role combines top-tier customer service with hands-on expertise in digital printing, finishing, and document services. You’ll be the go-to person for helping customers bring their print projects to life — from business cards to banners.
Key Responsibilities:
- Greet customers warmly and provide exceptional service throughout their visit
- Consult with customers on printing needs, offering solutions and recommendations
- Operate and maintain printing equipment (copiers, wide-format printers, laminators, etc.)
- Prepare print jobs including layout, formatting, cutting, binding, and finishing
- Ensure accuracy and quality control of all printed materials
- Process transactions using POS system and handle cash/card payments
- Assist with packing, shipping, and other store services as needed
- Maintain a clean, organized, and professional workspace
- Stay up to date on printing trends, products, and store promotions
Skills & Qualifications
- High school diploma or equivalent
- Prior experience in printing, graphic design, or customer service preferred
- Strong communication and interpersonal skills
- Comfortable using computers and basic design software - e.g., Adobe Applications (Illustrator, Acrobat, Photoshop...), Microsoft Office
- Ability to multitask and work efficiently under pressure
- Attention to detail and commitment to quality
- Must be able to lift up to 50 lbs and stand for extended periods
- We expect flexibility to work at least 30 hours a week including Saturdays and Sundays
We offer
- $12-14 USD depending on skills with a 90 day probation period
- On the job training
- Friendly, team oriented environment
Company DescriptionWe are a service company with multiple sources of revenue: Shipping, Packing, Printing, and other Business Services (Notary, Finger Printing, etc)
Company Description
We are a service company with multiple sources of revenue: Shipping, Packing, Printing, and other Business Services (Notary, Finger Printing, etc)