Employee Experience Manager

Job Description

Job DescriptionSalary:

WHAT YOULL DO

At Seakeeper, we create one-of-a-kind products that lead to jaw-dropping experiences. We want our employees, the team that is changing the way people experience the water, to have a uniquely wonderful experience as a part of the Seakeeper team. Thats where you come in! Youll challenge the status quo and ask, Why not? when it comes to unconventional ideas that will positively impact our people. The role of Employee Experience Manager wears many hats, often simultaneously, that can be broken down into three parts:

Air Traffic Controller Youll be the go-to for many things, coordinating all the people, places and things to ensure our teams are operating smoothly and keeping things in order.

• New Employee Onboarding Meet with new hires on their first day, giving them the basics theyll need to know as a new Seakeeper employee, showing them the ropes and helping to set them up for success in their career.

• Hosting Visitors Act as the point of contact for visiting team members, helping to coordinate travel, meeting agendas, catering, and activities for team gatherings. Communicate visitor schedules to our internal team and support visitors as needed.

• Stocking the Office Ensure the offices have the supplies needed and our teams have all they need to succeedespecially coffee!

• Offboarding Gather feedback from employees exiting the company and put that feedback into action, continuing to improve our teams.

Pep Rally Leader Youll be the face of the company to our internal teams, rewarding them, cheering them on and celebrating their victories.

• Event Planner Take the lead in dreaming up & executing new events that give our teams the warm and fuzzies, including our remote teams.

• Recognition Lead our employee recognition program, the Seakeeper Standard Awards, and continue to evolve the program to be as engaging and effective as possible.

• Connecting the Dots Coordinate internal communications to be sure the whole team feels connected and in-the-know of the current happenings of Seakeeper. Create meaningful content for our onsite platform SeaNews and actively engage with our teams via our social platform Assembly.

• Celebrations Actively celebrate our teams by sending birthday and workiversary gifts, reminding our team how much we appreciate them.

• Listening Stategy Execute annual employee engagement survey, analyzing the results and develop small group feedback to hear directly from our teams about issues that matter most.

• Change Agent & Cultural Leader Effectively support and lead cultural transitions and facilitate the development of a working environment that consistently embodies Seakeepers mission. Set the example we want others to follow and help evolve our dynamic culture by holding others to the same standard.

Coach Youll be the trusted advisor of both our employees and our management teams. The one people go to with struggles theyre having either personal or professional knowing youll keep their confidences and provide a supportive sounding board. Youll hold people accountable and foster a healthy work culture that is performance based, helping our teams grow. Youll keep a pulse on employee morale and define ways to motivate and rally our teams.

• Development Lead implementation of our annual performance reviews, continuing to evolve our process to be the most effective for our teams as it can be. Develop or source content that will provide learning opportunities for our managers and thus further develop our teams.

• Confidant Be a trusted resource for both our teams and management to go to with struggles, both professional and personal. Help to guide them in their approach to situations and participate in finding solutions.

• Leader Lead by example, exemplifying the Seakeeper Standards in all you do!
  
  
• Connector Be the glue that ties Seakeeper employees together, as well as tying the Talent Acquisition and Benefits & Compliance teams together to ensure a cohesive, positive and engaging employee experience.

WHAT YOU NEED TO SUCCEED

Do you have a positive attitude, an eagerness to learn and the ability to hustle in a fast-paced environment? Then Seakeeper is the place for you! Here are a few other things youll need to succeed.

MUST-HAVES

• 4+ years of experience in employee experience and engagement with a track record of employee retention and engagement

• Bachelors degree in a related field

• Passion for coaching, developing and teaching team members and hiring managers

• Have impeccable interpersonal skills, work well and connect with people at all levels

• Act with integrity, able to be approachable and relatable, while also doing what is right

• Empathetic and open, with a genuine passion for working with people and helping them succeed

• Be excited by a non-traditional organizational structure that separates the employee experience from the benefits and compliance side of traditional HR

• Excel in communicating including not just verbal and written communication skills, but also be a good listener

• Ability to handle confidential and sensitive information with the utmost discretion

NICE-TO-HAVES

• Experience in and with:
  • Manufacturing organization
  • The marine industry and/or an interest in boating
  • Working with a staff comprised of a combination of hourly/salary, direct/indirect labor, and domestic/international teams

MORE DETAILS YOULL WANT TO KNOW

• Seakeepers approach to human resources is unique. In 2020, we broke apart HR, separating it into two distinct groups: Benefits & Compliance and People & Culture. The Employee Experience Manager lives within the People & Culture group, along with Talent Acquisition.
• Our goal is to create a thriving culture and ensure the employee experience is world-class from job description to exit interview all of the little touch points that make someone really love working for a company!

• Youll be based onsite in our Leesport, PA facility five days a week

• Up to 10% travel could be expected, largely between Seakeeper facilities and Seakeeper events to interact and engage with our staff

• Youll report to the VP of People, Culture & Brand, also based in PA

YOUR TEAM

Youll be joining a department that is focused on the holistic experience of what it means to be a Seakeeper employee. Youll partner with our Talent Acquisition team to ensure the second-to-none talent we bring in and already have within our organization are thriving. It is a unique opportunity to drive an already strong brand even further, making those who stand behind the brand even prouder than they are today.

WHY YOULL LOVE IT HERE

Its true that we make extraordinary products, but our favorite part about Seakeeper is our people! We believe in participative leadership. That means you have the freedom to make a difference and contribute to the larger goal, regardless of your position. Great ideas can strike at any moment, and when you have one, youre empowered to speak up!

We are constantly pushing (or crushing) boundaries. Stagnant or bored are about as opposite from Seakeeper as you can get! We move quick and if there is something that can be improved upon, we jump on it.

WHO WE ARE

71% of our Earth is covered by water and we want everyone to make the most of it. Thats why we are committed to creating products that transform the boating experience with an organization that employees want to work for, customers want to buy from, and vendors want to partner with. Our gyro stabilizers eliminate boat roll and create a land-like experience on the water. We defy gravity and completely change the way people spend time on the water.

We started the company 12 years ago, and now 50% of the boats built annually in our core market are Seakeeper equipped. With our recent introduction of smaller units that are ideal for boats as small as 23 feet, there is a long road of growth ahead!

Ready for a new challenge in a fast-paced environment? Want to help us disrupt an industry? Come on and apply, we are ready for you!

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Seakeeper is personally committed to building an inclusive and diverse workforce. We are an Equal Employment Opportunity Employer/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law. All employment is decided on the basis of job requirements, individual qualifications, and business need.