Job Description
Job Description
Are you a customer service professional who's ready to level up your career with a reputable and thriving local business? If so, then a job as a full-time Client Success Agent with 3R Plumbing and Mechanical could be right for you! We're looking for an organized and communicative person to join our Hanover, MA office and support our day-to-day operations. Keep reading to see if you'd be a good fit!
WHAT YOU GET: PAY & BENEFITS
Our Client Success Agent earns $18.00 - $30.00/hour. You enjoy wonderful benefits, including:
- Health and dental insurance
- A 401(k) plan
- Paid time off (PTO)
- Sick leave
- Enticing spiffs and commissions
- An employee reward system
- A supportive work environment that fosters growth and development
If you're interested, apply today and join our extraordinary team at 3R Plumbing and Mechanical!
YOUR ROLE
From the moment you step into the office, you dive into a dynamic environment where no two days are the same. You answer phone calls from potential and current customers, respond to their questions, and learn about what services they're interested in. Attentively, you schedule job appointments and follow up with clients afterward to guarantee total satisfaction.
WHAT WE NEED FROM YOU
- Customer service experience
- Computer proficiency and experience with MS Word and Excel
YOUR HOURS
Your typical schedule goes from Monday - Friday, 7:30 am - 4:00 pm.
LEARN ABOUT US
At 3R Plumbing and Mechanical, we're a tight-knit family of skilled professionals dedicated to providing top-notch plumbing and HVAC services. Our mission is clear: to offer dependable and cost-effective solutions to homeowners in Pembroke and beyond. We go beyond the typical employer-employee dynamic by fostering a workplace where our reward system, employee benefits, and company culture contribute to a fulfilling career. Joining 3R Plumbing and Mechanical means being part of a family-run and veteran-run business that's not just about pipes and systems but about creating a positive impact in our community.
We value your time, so we won't ask you to fill out a long, drawn-out application. Our initial process should take you less than 3 minutes to complete. Good luck!