Job Description
Job Description
The Administrative Care Coordinator is responsible for providing administrative support to ensure smooth daily operations of the home health care registry. This role involves coordinating caregiver schedules, maintaining client and caregiver records, handling phone and email communications, and assisting with compliance requirements. The coordinator serves as a key point of contact between clients, caregivers, and the registry office.
Key Responsibilities
Scheduling, Care Coordination and building strong relationships with care partners
Match clients with appropriate caregivers based on skills, availability, and client needs.
Manage caregiver schedules, including last-minute changes or replacements.
Confirm appointments and communicate updates to clients and caregivers.
Administrative Support
Maintain accurate client and caregiver files, ensuring compliance with company and regulatory requirements.
Process new caregiver applications and assist with onboarding paperwork.
Assist with billing, payroll, and data entry as needed.
Answer incoming calls and respond to emails promptly and professionally.
Provide updates to clients, caregivers, and office staff in a timely manner.
Handle inquiries and resolve scheduling or service concerns.
Compliance & Documentation
Ensure all caregiver certifications, background checks, and training records are current.
Maintain confidentiality of client and caregiver information in compliance with HIPAA regulations.
Prepare reports for management as requested.
Send your resume: resume@qualcarenurseregistry.com
Company DescriptionHome Healthcare Company, offering in-home care to seniors.
Company Description
Home Healthcare Company, offering in-home care to seniors.