Job Description
Job Description
Looking for a capable & self-motivated administrative assistant for a local Outpatient Mental Health Clinic.
Key Duties & Responsibilities (but not limited to)
Front Desk & Patient Support
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Greet and check in patients in a welcoming, professional manner
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Answer phone calls, respond to messages, and schedule/reschedule appointments
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Collect co-pays, and process payments
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Assist patients with completing intake paperwork and ensure forms are accurate and complete
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Maintain confidentiality and compliance with HIPAA at all times
Scheduling & Coordination
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Manage clinician calendars, coordinate patient appointments, and handle cancellations/no-shows
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Send appointment reminders and follow up with patients when needed
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Coordinate with clinical staff for referrals, follow-up care, or outside providers
Documentation & Records Management
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Maintain accurate patient records in the electronic health record (EHR) system
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Scan, upload, and organize documents, referrals, and treatment plans
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Prepare charts and ensure proper documentation is available for clinicians
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Track and update patient information, insurance authorizations, and billing codes
Office & Administrative Operations
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Order and organize office/clinical supplies, Filing
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Prepare correspondence, reports, and clinic communications
Michigan Modern Psychology is looking for someone who can be flexible with their hours and potentially change based off the traffic trend of the clinic(s). Currently looking to fill part time. Schedule TBD.