Job Description
Job DescriptionCompany Description
At Elevare Branding, we specialize in building meaningful brand experiences through strategic promotions, innovative campaigns, and strong client relationships. Our team thrives on creativity, collaboration, and professional growth. We believe in elevating talent just as much as we elevate brands, providing an environment where driven individuals can develop their skills and advance their careers.
Job Description
We are seeking a motivated and detail-oriented Customer Service Trainer to join our growing team in Riverside, CA. This role is essential in shaping the quality and consistency of our customer service standards. The ideal candidate will be responsible for developing and delivering training programs that empower customer-facing teams to perform at their highest level.
Responsibilities
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Design and deliver engaging customer service training sessions
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Develop training materials, guides, and performance resources
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Coach team members on communication, problem-solving, and service excellence
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Monitor trainee progress and provide constructive feedback
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Collaborate with leadership to align training with company goals
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Support continuous improvement initiatives within customer service operations
Qualifications
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Strong communication and presentation skills
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Ability to lead, motivate, and inspire teams
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Excellent organizational and time-management abilities
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Professional attitude with a customer-focused mindset
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Willingness to learn and adapt in a fast-paced environment
Additional Information
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Competitive salary ($48,000 – $53,000 per year)
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Growth opportunities within a dynamic organization
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Supportive and professional work environment
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Ongoing skill development and training
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Stability and long-term career potential