Job Description
Job Description
General Purpose of Position:
Tellers serve customers by completing account transactions and account-related inquiries, while providing excellent customer service.
Work schedule: Monday - Saturday at any one of the five (5) branch locations
Job Type: Full-Time
Summary of Responsibilities:
- Perform routing bank telling tasks, including making deposits, withdrawals, transfers, and cash advances, receiving loan payments, and cashing checks
- Balancing and filling the ATM and Teller Cash Dispenser/Recycling Machines
- Processing bulk coin deposited with the Bank
- Processing address changes and collecting safe deposit box rental payments
- Maintain and balance the cash drawer on a daily basis by accounting for cash assigned, received, and disbursed
- Comply and stay up-to-date with applicable laws and regulations
- Promote strong customer interactions, build relationships and participate in cross-selling, and offer new products and services
- Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery
- Actively contribute to meet the branch business goals, as well as individual sales and customer service goals
- Accurately close out the teller terminal
- Other duties, as assigned
Educational and Experience Requirements:
- High School Diploma or equivalent required
- Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers and decimals
- Demonstrated ability to use a calculator and a computer
- Ability to use Microsoft Office products
- Experience with financial institution software systems preferred
- Cash handling, customer service, and/or sales experience preferred
- Ability to stand for long periods of time
- Banking Experience Preferred
Skills Requirements:
- Excellent verbal and written communication skills
- Excellent math skills
- Trustworthiness and the ability to act with integrity
- Thorough understanding of customer service
- Ability to remain professional and composed under pressure
Supervisory Responsibility:
- No Supervisory Responsibility
Physical Demands
- Standing for long periods of time
- Walking
- Sitting
- Lifting up to 25 pounds
- Carrying up to 25 pounds
- Pushing
- Pulling
- Stooping
- Kneeling
- Crouching
- Reaching
- Handling
- Grasping
- Feeling
- Talking
- Hearing
- Repetitive Motions
- Eye/Hand/Foot coordination
Environmental Conditions
- Office setting
Physical Strength Requirements:
- Light to Medium Work
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently.
The requirements listed in this document are the minimum levels of knowledge, skills or abilities.