Job Description
Job Description
Job Summary
The Assistant Director of Admissions (ADOA) role is intended to support the Director of Admissions in managing various aspects of the admissions process. The ADOA will have direct supervisory responsibility for the Level I Admissions Representatives within their assigned team. He/She assists in creating schedules, plans, and training the Online Admissions team to ensure the highest level of quality.
Essential Functions
Core Values Needed: Integrity, Customer Service, Innovation, & Growth.
1. Ensuring the highest quality of service is providing by all Level I Admissions Representatives under their supervision
2. Assisting with the development and implementation of admissions strategies and goals.
3. Collaborating with the admissions team to create and execute recruitment plans.
4. When the Director of Admissions is absent, as the Assistant Director of Admissions (ADOA), would step in to fulfill their responsibilities and ensure the completion of day to day operation of the admissions team
5. Assisting potential students with the admissions process, including providing information on program offerings, financial aid options, and enrollment requirements.
6. Collaborating with other departments within the college, such as financial aid and academic advising, to ensure a smooth transition for admitted students.
7. Maintaining accurate and up-to-date records of admissions data and student information in LeadSquared and CampusNexus.
8. Participating in admissions meetings, training sessions, and professional development opportunities to stay informed about industry trends and best practices.
9. Providing guidance and support to the admissions team in their day-to-day activities, helping them improve their performance and achieve their goals.
10. Monitor adherence and compliance of admission representatives.
11. With the possibility of managing or supporting a personal book of prospective students: This involves actively working with potential students, guiding them through the admissions process, answering their questions, and addressing any concerns.
12. Performs other related duties as assigned by leadership.
MINIMUM REQUIREMENTS
Associate' degree from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education or at least 2 years of admissions and/or management experience.
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A minimum of 2 years customer service and/or management experience with preference given to those with direct educational admissions experience.
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Demonstration of highest levels of integrity and professionalism in all aspects, including appearance, demeanor, and attitude
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Leadership skills including the ability to develop, motivate, and lead staff
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Capability to prioritize, accept responsibility, and work within deadlines
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Ability to lead and work in an observation/coaching style environment
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Creativity and ability to work independently
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Strong written, oral, and interpersonal communication skills with demonstrated success in collaborating with diverse groups of employees and customers
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Strong computer software skills including Microsoft Office & Google Analytics
Must have past records of integrity that would ensure compliance with accrediting standards and applicable federal, state, and local requirements
PREFERRED;
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Bachelor’s degree from an academic institution accredited by a regional or national accrediting
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agency that is recognized by the U.S. Department of Education
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Experience with CampusVue and CRM software
Knowledge, Skills, and Abilities:
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Superior verbal and written (English) communication skills
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Proficient in use and operation of a PC, with strong skills using the Google suite, Microsoft Office suite, student management system (i.e., CampusVue), and other required applications
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Demonstrated proficiency in the management of financial aid need analysis and packaging
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Ability to successfully manage multiple tasks and priorities under pressure of deadlines and other administrative demands, in fast paced work environment
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Demonstrated skill as a problem-solver, using exceptional critical thinking abilities to analyze information and drive fact-based decision making
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Ability to analyze, compile, maintain, understand and present mathematical and statistical information
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Ability to establish and maintain effective working relationships with faculty, staff, students, and Delta administration
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Knowledge and ability to consistently demonstrate attention to detail and produce accurate work product
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Ability to apply hands on leadership skills to collaborate, contribute, and effectively direct the activities of others on the Financial Services enrollment team to meet objectives
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is usually not exposed to weather conditions. The noise level in the work environment is usually moderate.
NOTE: This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.