Clinical Lab Manager

CCRM Fertility

Lone Tree, CO, USA

Published: 6/14/2022

Healthcare

Job Description

Clinical Lab Manager/Technical Supervisor

The Lab Manager /Technical Supervisor in the Clinical Laboratory demonstrates advanced knowledge and skills in clinical laboratory techniques. He/she reports directly to the Medical Director on all clinical related items. He/she reports to the Executive Director for personnel management items. He/she is responsible for performing procedures in the clinical laboratory and demonstrates knowledge and skills related to various methodologies utilized in the Clinical Laboratory. He/she is responsible for technical and scientific oversight. This person supervises the clinical lab employees and performs ongoing competency assessments and evaluations. He/she should function independently and foster teamwork in the clinical lab and other departments. This position requires a high level of independent judgment and accuracy and the ability to multi-task. This person must have a desire to develop professionally.

ESSENTIAL CLINICAL FUNCTIONS:

Perform job responsibilities for MT/MLS.
Perform all pre-analytic, and post analytic phases of testing in the laboratory.
Responsible for the collection of biologic samples, the performing of tests useful in the diagnosis and treatment of various diseases and reporting of results in a timely and accurate manner.
Select test methodology appropriate for the clinical use of the test menu.
Verify test procedures performed and establish the laboratory’s performance criteria, including accuracy and precision of each test and test system.
Enroll laboratory in approved PT programs to encompass the entire test menu.
Establish a quality control program appropriate for the testing performed and establish the parameter for acceptable levels of analytic performance. Ensure that these levels are maintained throughout the testing process.
Resolve technical problems and ensure remedial actions are taken whenever test systems deviate from the laboratory’s established performance specifications.
Ensure that reports of test results include pertinent information required for interpretation.
Identify training needs and ensure testing personnel receive regular in-service training.
Coordinate the competency evaluation of all testing personnel on an ongoing basis.
Evaluate and document performance of individuals responsible for testing.
Ensure that an approved procedure manual is available for all personnel.
Assist the Information Technology staff with regard to implementation and maintenance of a Laboratory Information System.
Identify and establish Quality Assurance activities to improve the quality and delivery of services.
Monitor and assist with other duties related to proficiency testing, quality control and quality assurance.

ESSENTIAL MANAGEMENT FUNCTIONS:

Coordinate and supervise clinical laboratory staff and operations.
Oversee staff schedules and make adjustments, as needed.
Along with Clinical Laboratory Supervisor, review and approve timecards and PTO requests; monitor attendance and counsel staff regarding improvement, if needed.
Monitor staff performance to ensure accuracy, efficiency and timeliness of all tasks.
Provide written and verbal staff performance evaluations annually and as needed.
Provide staff counseling and initiate disciplinary action, if needed.
Maintain clinical supplies and ensure equipment is in good working order; scheduling annual maintenance; contact vendors for repairs.
Work with vendors for any new equipment purchases to assure it meets clinical laboratory standards.
Conduct staffing meetings and quality improvement programs for the clinical laboratory.
Provide all new staff with orientation to lab routines, procedures and equipment.
Maintain clinical laboratory quality CLIA certifications.
Ensure protocols and procedures are up to date. Communicate any protocol or procedural changes to staff and ensure staff training for new procedures.
Other duties as assigned.

REQUIRED QUALIFICATIONS:

Must be MT, ASCP, MLS, ASCP registered.
Must have a strong theoretical background attained through a minimum of a Bachelor of Science degree in Medical Technology, Biology, or Chemistry.
Five years of experience managing in a clinical laboratory is required.
Must have previous experience coordinating accreditation with regulatory agencies.
Minimum of four years of experience in high complexity testing.
Previous andrology experience preferred.
Must have a strong mechanical background and ability to troubleshoot instruments.
Must have strong management skills and previous experience effectively supervising a work team.
Must have excellent communication skills for both personal and technical information, deductive logic and reasoning skills.
Must be able to interpret and have good problem solving skills.
Must be self-motivated and exhibit flexibility in changing situations.
Strong computer skills, ability to use basic office equipment.
Strong ability to follow procedures and protocols is essential.
Must be organized with a strong ability to multi-task, prioritize, have strong attention to detail, and a strong ability to utilize time efficiently.
Must have a strong ability to act independently as well as be able to work effectively in a team.
Must have excellent customer service skills, exhibiting courteous, compassionate, and respectful treatment of internal and external customers at all times.
Must have excellent communication skills and make it a priority to consistently communicate positively and professionally with all staff members, physicians and patients.
Must demonstrate the ability to be a team player and possess a willingness to perform duties that are assigned or delegated in a timely manner.
Participate in identifying problems and suggesting solutions.
Maintain confidentiality of all work information.
Maintain strict confidentiality for all patient and clinic information, consistent with established security and confidentiality policies and HIPAA regulation at all times.
Understand and assess for domestic violence and child abuse issues and reporting responsibilities. Will report concerns to Medical Director.
Ability to work weekends, and holidays on a rotating basis with other teammates.

WORK ENVIRONMENT

This job operates in a professional office and clinical setting with frequent use of medical instrumentation and equipment, supplies and materials. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones, photocopiers, scanners, and filing cabinets.

The duties of this position involves an inherent potential for mucous membrane or skin contact with blood, body fluids or tissues or a potential for spills and splashes from them. Appropriate protective measures are required for every employee engaged in these tasks. The duties of this position also involve occasionally exerting 75 pounds of force, and/or up to 35 pounds of force frequently.

While performing the duties of this job, the employee is regularly required to talk, see, and hear. The employee is frequently required to sit; will frequently stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with arms and hands. Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; operation of standard office machines and equipment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

EQUAL EMPLOYMENT/ANTI-DISCRIMINATION

CCRM is an equal opportunity employer and does not discriminate on the basis of Race, Color, Religion, Creed, National Origin, Ancestry, Sex, Pregnancy, Age, Sexual Orientation (including transgender status), Physical or Mental Disability, Marriage to a Co-Worker, or for anyone engaging in Protected Activity (opposing a discriminatory practice or participating in an employment discrimination proceeding). Additionally, this employer does not tolerate any employees engaging in discriminatory behavior based on any of the aforementioned protected classes.

PRE-EMPLOYMENT REQUIREMENTS

All offers of employment by this employer are conditional upon the incumbent’s successful completion of pre-employment screenings, including a criminal background check, drug screen, educational and prior employment verification, professional reference checks, and verification of the incumbent’s eligibility and authorization to work in the United States.

This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.

This is a Monday through Friday position, working 4-10hr shifts/week. Hours are 7am-5:30pm. Occasional need to work a weekend or holiday to cover a shift.
This is a full time, benefitted position, working 40 hrs/week.