Job Description
Job Description
Key Responsibilities
Billing & Invoicing (High-Volume)
- Prepare, review, and process invoices and client statements accurately and timely in a high-volume environment.
- Ensure billing entries align with firm policies, matter requirements, and contingency case structures (as applicable).
Court E-Filing / Court-Related Billing Support (Strongly Preferred)
- Support billing workflows that intersect with court e-filing activities, including tracking filing-related costs, documentation, and invoice support.
- Work with internal teams to ensure court-related transactions are recorded correctly and are easy to retrieve for audits, disputes, or case review.
- Complete daily e-filing activity and import related court cost transactions into the firm’s system of record; research and resolve exceptions (incorrect matter assignments and duplicate transactions) to ensure accurate client invoicing.
Process Building & Continuous Improvement
- Partner directly with the Director of Accounting to build and standardize billing processes:
- Create checklists and SOPs
- Define quality controls and approval steps
- Identify bottlenecks and implement improvements
- Track recurring billing issues (missing documentation, timing issues, cost coding problems) and recommend solutions.
Reporting & Administrative Support
- Maintain accurate billing records, logs, and status tracking (invoice lifecycle, exceptions, outstanding items).
- Prepare routine and ad hoc reporting related to billing volume, turnaround time, error trends, and follow-ups.
- Respond professionally to internal and external inquiries regarding invoice status and documentation.
- Perform monthly credit card and bank account reconciliations, ensuring all transactions are accurately recorded for invoicing. Resolve and report all discrepancies in a timely manner.
- Track, report, and resolve outstanding/uncashed checks; partner with Litigation Department Supervisors to determine course of action (reissue, stop payment, void, or other firm-approved resolution) and document outcomes.
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Required Qualifications
- High school diploma or equivalent required; associate’s or bachelor’s degree in Accounting/Finance/Business preferred.
- 2+ years of billing, accounting support, or revenue-cycle experience (law firm experience preferred).
- Ability to thrive in a high-volume, deadline-driven environment with strong attention to detail.
- Strong written and verbal communication skills and comfort working cross-functionally.
- Proficiency with Microsoft Office, especially Excel (filters, sorting, basic formulas; more advanced skills are a plus).
- Strong organizational skills, ability to prioritize, and a consistent follow-through mindset.
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Preferred Qualifications
- Prior law firm billing experience
- Court e-filing process experience (e.g., familiarity with typical e-filing workflows, filing fee handling, and related documentation).
- Experience helping build or improve administrative/accounting processes (SOP writing, checklists, workflow documentation).