Job Description
Job DescriptionOur dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You’ll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today!Compensation:
$40,000 - $75,000 yearly
Responsibilities:
- Demonstrate accuracy in processing client policy modifications based on the data given
- Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available
- Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved
- Verify new customers coverage and present policyholders with proof of insurance paperwork
- Respond to incoming calls concerning policy and insurance coverage concerns, as well as customer complaints and general questions
- We believe in having a work-life balance and freedom for you and your family! Own your own schedule and your own time!
- We equip agents with cutting-edge technology and a comprehensive product portfolio that makes closing the sale simple and easy
- We offer five different income streams, including stock shares to reward your enterprising efforts (your income is not limited)
- We provide a health benefit plan for you and your family
- We will train, mentor, and coach you the entire way. We use one-on-one mentorship
- We have leads sent directly to your phone
- No cold calling, no door knocking, no relying on referrals only
Qualifications:
- Excellent active listening, interpersonal, and communication skills
- A general understanding of insurance policies and schedules is preferred
- Must have high school diploma or GED equivalent
- Previous customer service experience required for this position
- Must have knowledge of Microsoft Office and customer relationship management software
- Strong communication skills, you can work anywhere in the country, but you have to be plugged into your mentor (your mentor does not succeed unless you do)
- No felonies
- Willing to get an insurance license
- Be motivated! This is a commission-based position, and you can earn it if you put in the work
- Trainable
- Coachable
- Applicants must have a strong work ethic, be driven to succeed, and be willing to go above and beyond to achieve above-average results
- Must be willing to work for the income you expect to make in your first year
About Company
We help people by providing affordable final expense, whole life, term, and IUL policies. We work with thousands of agents to reach as many people as possible across the country. We are focused on the things that matter. We never spend time or energy worrying about things that don’t either get us closer to our goals or help us accomplish our objectives. Our objectives are to help people by offering affordable final-expense products and to build up agents to be as successful as possible.
We believe that just because something has always been done a certain way doesn’t mean it’s the best way. As a company, we are always looking for new ways to innovate and solve problems to continue working towards our desired results. As a company and as individuals, we strive to operate at the highest moral standards. In the business, we work hard to do right by the people we serve.