Job Description
Job DescriptionPrimary Job Title:
Technical WriterAlternate/Related Job Titles:
- Documentation Specialist
- Technical Communications Analyst
- Information Developer
Location:
Raleigh, NCOnsite Flexibility:
OnsiteContract Details:
- Position Type: Contract
- Contract Duration: 10 months
- Start: As Soon As Possible
Job Summary:We are seeking an experienced Technical Writer to identify and document requirements for a case and incident management system within the Corporate Real Estate department under Corporate Security. The writer will lead efforts to identify suitable systems, oversee onboarding and implementation, and manage the transfer of legacy case and incident data.As part of one of the nation’s largest banks—with over 17,000 employees and $200 billion in assets—you’ll help ensure accurate, compliant, and efficient security documentation for both technical and non-technical audiences. This includes process documents, configuration guides, standards, and training materials. The ideal candidate is a self-starter with deep knowledge of physical security principles and incident management systems, capable of operating in a fast-paced financial institution environment.Key Responsibilities:
- Identify and document functional and technical requirements for case and incident management systems.
- Lead system evaluation, onboarding, and implementation activities.
- Manage migration of historical case and incident data into the new system.
- Develop and maintain clear, concise, and accurate security process documentation for diverse audiences.
- Collaborate with internal and external stakeholders and subject matter experts to analyze information needs and create updated standards and processes.
- Provide writing and editing services for physical security–related standards, instructions, and design documentation.
Required Experience:
- 4+ years as a Technical Writer supporting banking operations.
- Proven experience in Operational Risk Management and RCSA Development.
- Strong background in Cybersecurity, Physical Security, and Threat/Incident Case Management Systems.
Nice-to-Have Experience:
- Prior experience in the banking or financial services industry.
- Ability to work independently in a fast-paced environment with multiple priorities.
Required Skills:
- Technical Writing & Documentation
- Case and Incident Management Systems
- Operational Risk Management
Preferred Skills:
- Cybersecurity & Physical Security Principles
- Data Migration & Implementation
- RCSA Development
- Collaboration & Communication Skills
Additional Skills:
- Security standards and process documentation
- Editing and compliance writing
- Large-scale system onboarding
Benefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About the Client:Providing comprehensive banking products and services for individuals and businesses for over 125 years. We empower families and businesses to achieve their financial goals with reliable service and stability.About GTT:GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 banking, insurance, financial services, and technology companies, along with major life sciences, biotech, utility, and retail organizations across the US and Canada. We look forward to helping you land your next great career opportunity!Job Number: 25-27196#LI-GTT #LI-Hybrid #gttjobsCompany DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers
Awards
SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015
Company Description
Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015