Job Description
Job Description
Job Type: Contract
Workplace Type: Remote, but must live in US and preferably within Central/Eastern Time Zone
Compensation: Commission only based on successful recovery of claims
Schedule: Flexible full-time caseload with preferred Monday to Friday during business hours
COMPANY OVERVIEW
Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth.
POSITION SUMMARY
Claim Recovery Agents are responsible for reviewing information provided on a damage, determining the liable party, invoicing the responsible party, and pursuing recovery of the repair costs.
Duties
- Review and analyze claim information, identify liable party, and take action to move claims toward successful resolution
- Gather costing and prepare invoices for select clients
- Correspond with liable party/insurance carrier both verbally and in writing
- Negotiate settlements
- Resolve conflicts and escalate urgent issues
Requirements
- Strong computer skills and knowledge of Microsoft Office
- Ability to work independently, manage goals and deadlines, have good attention to detail
- Adaptability, logical thinking and conscientiousness
- Excellent communication skills (both verbal and written)
- Strong conflict resolution and negotiation skills
- High-speed internet access, personal computer, phone line dedicated to work contacts
Position Advantages
- Uncapped Compensation Potential: Top Performers who excel at the role have the ability to earn an annual compensation of more than $100,000
- Flexible Work Schedule: Remote with the ability to choose your own hours/days of work
This is a contract position. There are no benefits offered with this position.