Field Service Coordinator - Windows & Doors
Job Description
Job Description
AppleTree Staffing is partnering with a family-owned construction business that is seeking a Field Service Coordinator on the northwest side of Indianapolis. This is a full-time position that offers:
- Competitive hourly pay rate based on experience
- Medical, Dental, Vision, Life Insurance, Short-Term Disability, and Long-Term Disability
- 401k with company matching
- Paid time off in the first year
This company was established in 1930 and offers stability and opportunities for growth. They are well respected in the home improvement industry and provide an extensive portfolio of products to meet customer needs. Are you a dedicated employee ready to contribute and be part of a collaborative and fulfilling working environment? Then apply today! Interviews will start immediately!
Job Summary
This position works directly with customers seeking maintenance and warranty service for their existing company products. There are daily interactions with homeowners, builders, sales representatives, service technicians, and the factory to help solve problems. We are seeking an individual who is diligent in their work and can maintain a strong focus on the task at hand. This individual must be able to manage competing demands. This is a fast-paced environment working within a dedicated team.
Responsibilities
- Answer inbound calls from customers and diagnose performance issues with windows and doors by asking questions and digging into the details
- Schedule service technicians to complete assigned service tasks
- Order products and parts for the successful completion of service events
- Track service events from inception to completion and provide status updates to customers, sales personnel, and management
- Manage customer collections
- Assist walk-in customers who need service parts or to schedule service work
- Approach every situation with a commitment to customer satisfaction
Education
- High School Diploma or equivalent
- One year of project coordination experience preferred
- One year of construction experience preferred
If you meet these requirements, apply or call 317-887-0747 today! Interviews will begin immediately!
JOB TYPE: Full Time
SHIFT: 1st
PAY: $25/HR
Company DescriptionAbout AppleTree Staffing:
We are one of Indiana's fastest growing full-service employment firms for one simple reason. We offer a better service to our employees and our clients. We partner with leading companies across multiple industries to offer quality job opportunities, career support, and a personalized approach to helping you find your next great opportunity.
Our staff includes some of the most experienced professionals in the employment industry, and we are passionate about helping candidates build rewarding careers and long-term success.
Company Description
About AppleTree Staffing:\r\n\r\nWe are one of Indiana's fastest growing full-service employment firms for one simple reason. We offer a better service to our employees and our clients. We partner with leading companies across multiple industries to offer quality job opportunities, career support, and a personalized approach to helping you find your next great opportunity.\r\n\r\nOur staff includes some of the most experienced professionals in the employment industry, and we are passionate about helping candidates build rewarding careers and long-term success.