Job Description
Job Description
Join Our Team as a Postage Clerk!
Are you interested in joining one of Tampa Bay’s Top Workplaces (for 12 years running!) that
provides on-the-job training and a fun, high-energy atmosphere? If you said yes, then look no further!!!!
About Our Company
Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We're proud to be one of Tampa Bay's Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we’ve built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us!
Your Mission
Your mission as the Postage Clerk is to ensure all client payments for mailings are collected accurately and on time, and that each client’s mailing is properly logged and passed along to our team for processing. You will also follow up with clients who missed a previous mailing or have upcoming mailings scheduled. This role is focused on customer communication and administrative coordination , not postal delivery.
Schedule
• This is a full-time office position
• The schedule is Monday through Friday from 9 am to 6 pm
Compensation
• Pay is $16.00/hr. to start
Specific Duties Include
• Being in direct communication with our customers and taking payments via the phone, e-mail or our website.
• Being friendly and service orientated.
• Communicating with CSR’s (Customer Service Representative) when necessary.
Requirements
• Amazing customer service skills. Very friendly and professional.
• Basic computer skills.
• Able to take instructions and duplicate them as given.
• Composure under pressure with any deadlines or quotas.
• Able to work in a faced paced environment.
Benefits
- Medical, Dental, Vision & Life Insurance
- 401K, Short- and Long-Term Disability, Accident & Critical Illness
- Paid Vacation time that increases with longevity
- 6 paid holidays (NY Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas)
- Free yoga on-site twice a week
- Free monthly visits to a local Chiropractor and so much more!