Job Description
Job Description
We are looking for a detail-oriented Billing Clerk to join our team in Altamonte Springs, Florida. In this role, you will handle essential billing processes to ensure accuracy and efficiency in the generation and management of customer accounts. This is a long-term contract position within the Utilities/Infrastructure industry.
Responsibilities:
- Review and process account charges within assigned areas by analyzing pending reports, correcting records, and making necessary updates or revisions.
- Examine field-related activity to identify and resolve discrepancies affecting account accuracy.
- Prepare special account statements when processing is required outside of normal cycles.
- Perform adjustments and upload data files to ensure records remain accurate and up to date.
- Complete daily operational tasks to support accuracy and meet established deadlines.
- Coordinate the preparation and distribution of official correspondence in accordance with applicable requirements.
- Upload and manage data files from external sources following established schedules.
- Work with internal teams to address timing issues or delays related to incoming information.
- Communicate operational challenges and status updates to management to support efficient workflows.
- Proven experience in billing functions and processes.
- Familiarity with billing statements and computerized billing systems.
- Strong attention to detail and ability to identify and resolve discrepancies.
- Effective communication skills to liaise with teams and management.
- Proficiency in managing adjustment files and ensuring compliance with regulations.
- Ability to handle multiple tasks and meet deadlines in a fast-paced environment.