Journeyman Commercial Service Plumber

Job Description

Job Description

About Our Company

Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating, and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families, the Bill HOWE Way.

Vision Statement: Be the leader in the Home Services industry in Southern California. Customers call because Bill Howe is 100% trustworthy and the best at providing legendary customer care. Employees experience lasting careers. Positively impact the local communities we serve and put people before profits

Mission Statement: We stand behind our reputation and guarantees, providing a Bill Howe customer experience that is reliable, positive, and top tier. We are ethical and fair with every customer and work to make things right if something goes wrong. We offer peace of mind to San Diego, knowing that we are available for all of its plumbing, heating & air, and flood & restoration needs 24/7/365.

Workplace Values

This position will be expected to operate in line with our workplace core values which are:

The Bill H.O.W.E Way

Heart: Fiercely committed to the needs of our employees, communities, and customers

Opportunity: Focused on building career paths, promoting from within, and offering competitive training and educational opportunities

World-Class: The BEST at what we do

Ethical: Transparent, fair, and ethical

Job Summary

We are seeking a skilled and reliable Journeyman Commercial Service Plumber to join our team. This role is ideal for a technician experienced in performing small plumbing repairs, repipes (drain, water, gas), and drain work (cabling, camera inspections). The ideal candidate will have strong diagnostic skills, a customer-focused mindset, and a commitment to delivering high-quality workmanship in a commercial environment.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Perform service and repair work on commercial plumbing systems, including water, drain, and gas lines.
• Complete small plumbing repairs such as leak repairs, fixture replacements, valve replacements, and pipe modifications.
• Execute full or partial repipes for drain, water, and gas systems in commercial settings.
• Conduct drain cleaning and cabling to remove clogs and blockages.
• Utilize camera inspection equipment to diagnose and locate drain line issues.
• Communicate clearly with customers regarding diagnosis, options, and repair process.
• Complete all work orders and documentation accurately and in a timely manner.
• Adhere to all safety protocols, codes, and company standards.
• Maintain tools and company vehicles in clean, working condition.
• Collaborate with dispatch, estimators, and supervisors for seamless job coordination.

Minimum Qualifications

• 5+ years of experience in commercial plumbing service.
• Proficient in small repairs, repipes (water/drain/gas), and drain cleaning technology.
• Experience with plumbing camera inspection equipment (RIDGID, Spartan, or similar).
• Strong knowledge of plumbing codes and safety standards.
• Ability to read and interpret blueprints, schematics, and technical documents.
• Excellent communication and customer service skills.
• Ability to work independently and efficiently manage time
• Experience in commercial property maintenance or service contracts.
• Must possess a valid driver's license and a clean driving record.

Experience

• Minimum of 5 years of experience in plumbing with focus on repipes and drains
• Proficient in small repairs, repipes (water/drain/gas), and drain cleaning technology.
• Experience with plumbing camera inspection equipment (RIDGID, Spartan, or similar).
• Strong knowledge of plumbing codes and safety standards.

Physical Demands and Work Environment

• Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs
• Operate standard office equipment (computers, phones, copier, fax machine or scanner)
• Moderate lifting may be required (15-20) pounds
• Ability to work more than 40 hours per work week and up to 12 hours per day