Job Description
Job DescriptionBenefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
POSITION OVERVIEW
The Sales Representative is responsible for generating new business, strengthening existing customer relationships and driving sales growth through proactive prospecting and face-to-face engagement. This role requires a strong focus on relationship building, customer consultations, and presenting tailored solutions that meet client needs. The Sales Representative partners with Project Managers and the leadership team to ensure a seamless customer experience and achievement of sales goals.
KEY RESPONSIBILITIES
Business Development & Prospecting
- Identify and pursue new business opportunities through networking, referrals, and targeted outreach
- Maintain a pipeline of qualified prospects and follow up on leads consistently
- Monitor industry trends and competitor activity to uncover growth opportunities
Customer Engagement & Relationship Management
- Build and strengthen relationships with new and existing customers
- Conduct onsite consultations, surveys, and discovery meetings to understand project requirements
- Educate customers on FASTSIGNS in-house manufacturing capabilities and full range of solutions
- Set clear project expectations regarding timelines, deliverables, and costs
Sales Process & Project Collaboration
- Prepare and present accurate quotes, estimates, and proofs to customers
- Collaborate with Project Managers to design solutions that meet customer budgets, needs, and timelines
- Develop and execute proactive sales plans to increase order volume and revenue from key accounts
- Ensure thorough customer/project follow-up to drive satisfaction and repeat business
- Partner with Inside Sales, Project Managers, and the leadership team to ensure a seamless customer experience
QUALIFICATIONS
- Strong communicator with excellent phone and written communication skills
- Self-starter with strong time management and organizational skills
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Accuracy, attention to detail, and follow-through
- Strong relationship-building and customer service orientation
- Proficiency in Microsoft Office and ability to quickly learn CRM/order management software
EDUCATION / EXPERIENCE / OTHER REQUIREMENTS
- Bachelors Degree or equivalent experience in signage, graphics, or related industry
- Proven experience in outside sales or business development, required
- Experience working with CRM software, preferred
- Must have valid drivers license