Front of House Manager

Job Description

Job DescriptionWho We Are

The Feinstein Group is one of the most well-respected, award-winning hospitality groups in the Tampa Bay Area. Creating unforgettable, one-of-a-kind dining experiences IS OUR PASSION.

Our Team consists of some of the BEST AND BRIGHTEST in our industry. We believe that being a good person, doing what you say, and saying what you mean is a non-negotiable to be a part of our Feinstein Group Family. A great employee deserves to be recognized. We look forward to speaking with you about the opportunities we offer.

At the Feinstein Group, we run a F.I.T G.A.M.E, We EMPOWER our employees to provide GENUINE HOSPITALITY, and hold them ACCOUNTABLE, so our guests can always TASTE THE DIFFERENCE in our food & drinks. Never forgetting to work with INTEGRITY, recognizing performance through MERIT, and most importantly always having FUN!

Who We Need You To Be

Job Description:

At The Feinstein Group, as a Front of House Manager, you will promote and grow the business, hire and train servers, bar support staff, and waitstaff, and ensure that patrons are receiving excellent drinks, food, and service. You will also manage inventory and resources, plan promotional events, ensure that quality and safety controls are followed, maintain current licenses and update vendor contracts, create schedules, and set business objectives to increase profits and maximize customer satisfaction. You should also be able to work with diverse personalities and diffuse tense situations.

To succeed as a Front of House Manager, you should be observant and have the ability to think critically and efficiently. You should be a skilled communicator with excellent problem-solving, observation, and interpersonal skills.

Expectations/Responsibilities
Upholding our Company Culture
Utilizing Fusion Prep to maintain consistency of prep, and cleanliness
Hiring and training staff to provide excellent service to patrons.
Creating an extremely creative, unique, and profitable beverage program
Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours.
Setting and enforcing quality and safety controls.
Planning and taking part in promotional events.
Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed.
Maintaining a fun, safe atmosphere for patrons.
Understands Cost of Goods Sold, and understands how to properly order based of sales and PMIX
Makes initiative to solve problems as they come.
Checks for complete assigned side work daily
Complete assigned shift duties
Works clean and maintains a clean station/area
Comfortable holding staff to high standards and holding them accountable
Diligent with Money Handling- Cash Drawers, Safe Counts, Tips, DSR
Understands and follows all policies and procedures.

Requirements
Required Skills/Qualifications
2+ years management experience in a high volume ($4M+) restaurant or bar
Bachelors degree is a plus
Craft cocktail experience and working with seasonally influenced, perishable items
Ensuring the cleanliness of bar and general employee workspace
Anticipating fellow manager and customer needs
Strong communication and people skills
Flexible schedule and reliable
Responsible Alcohol Vendor certified is a plus
Desire to learn
Self-motivation
Professionalism
Creativity
Attention to detail
Incredible Hospitality and Service
Ability to focus
Availability to work long hours, holidays, weekends, and late shifts
Toast POS experience is a plus
Fusion Prep experience is a plus
Restaurant365 experience is a plus

Physical Requirements
Must be able to seize, grasp, and hold objects with hands
Must be able to work on your feet for at least ten hours
Fast-paced movements are required
Must be able to move, pull, carry or lift at least 50 pounds
Occasionally kneel, bend, crouch and climb as required

Benefits/Perks
Industry-leading compensation program
4 bonuses a year
Meal Discount Program
Health Insurance
Dental, Vision, Life
Weekly Paycheck
Development & GROWTH!