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Customer Rep

Globalchannelmanagement
locationSyracuse, NY, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Customer Rep needs 2+ years experience

Customer Rep requires:

  • Onsite
  • Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch
  • Outbound, inbound calling
  • PC savvy
  • MS Office savvy
  • Call center
  • Customer service

Customer Rep duties:

  • Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customer service inquiries
  • Outbound calls to follow up with, on pending jobs
  • Average of 8 calls an hour
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