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Workers Compensation Claims Adjuster (48415)

Palmer Group
locationWest Des Moines, IA, USA
PublishedPublished: 6/14/2022

Job Description

Job Description

We are seeking a proactive and knowledgeable Workers Compensation Claims Adjuster to manage the end‐to‐end handling of workers’ compensation claims. This role focuses on delivering timely and accurate claim decisions through thorough investigation, evaluation, and resolution. You will work closely with internal teams, external partners, legal resources, and medical professionals to ensure claims are handled fairly, compliantly, and in alignment with organizational goals.

Work model:

  • Hybrid
  • Monday - Friday
  • 8:00 AM - 5:00 PM


What you will do:

  • Conduct comprehensive investigations by gathering statements, reviewing documentation, interviewing involved parties, and assessing all relevant evidence to determine liability and damages
  • Identify when additional expert services (e.g., independent adjusters, legal counsel, medical case management, environmental services) are needed and coordinate accordingly
  • Monitor and guide third‐party administrators to ensure adherence to established claim‐handling expectations
  • Make recommendations for claim approval or denial within your designated authority
  • Lead settlement discussions with injured workers or claimants to achieve fair and reasonable outcomes
  • Collaborate with internal and external legal counsel on disputed or litigated claims, preparing required documentation and participating in proceedings when necessary
  • Maintain organized, compliant claim files and documentation, including OSHA, DOT, and post‐incident testing requirements
  • Assess and adjust claim reserves appropriately throughout the lifecycle of the claim
  • Protect company's financial interests by identifying and pursuing subrogation opportunities when applicable


What you will need to be successful:

  • Bachelor’s degree or equivalent experience; business‐related field preferred
  • AIC designation is a plus
  • Minimum 1 year of workers’ compensation claims handling required
  • Strong understanding of workers’ compensation laws and principles across local, state, and federal jurisdictions
  • Excellent written and verbal communication skills with keen attention to detail and urgency.
  • Ability to manage workload independently and make well‐reasoned decisions
  • Strong analytical, negotiation, and problem‐solving abilities
  • Demonstrated ability to collaborate effectively with cross‐functional teams and leaders at all levels

Company DescriptionSearching for a job can be difficult, and finding the right fit is even harder. Each year, we help thousands of job seekers navigate a changing employment landscape by connecting them with opportunities that align with their skills, goals, and values. Since 1998, we’ve supported individuals across a range of industries by offering career opportunities in full-time, part-time, temp-to-hire, and contract roles.

From entry-level positions to professional and executive-level openings, we work with companies of all sizes, including local employers and nationally recognized brands, to place qualified talent where they’re needed most. Whether you're looking to gain experience or take the next step in your career, we’re here to help you grow your career with confidence. At the heart of our work is a commitment to building lasting relationships based on trust and shared success with every job seeker we serve.

Our experienced team of recruiters is dedicated to delivering personalized support at every stage of the job search—from resume feedback and interview coaching to honest, timely communication. To learn more, visit our website: thepalmergroup.com.

Company Description

Searching for a job can be difficult, and finding the right fit is even harder. Each year, we help thousands of job seekers navigate a changing employment landscape by connecting them with opportunities that align with their skills, goals, and values. Since 1998, we’ve supported individuals across a range of industries by offering career opportunities in full-time, part-time, temp-to-hire, and contract roles. \r\n\r\nFrom entry-level positions to professional and executive-level openings, we work with companies of all sizes, including local employers and nationally recognized brands, to place qualified talent where they’re needed most. Whether you're looking to gain experience or take the next step in your career, we’re here to help you grow your career with confidence. At the heart of our work is a commitment to building lasting relationships based on trust and shared success with every job seeker we serve. \r\n\r\nOur experienced team of recruiters is dedicated to delivering personalized support at every stage of the job search—from resume feedback and interview coaching to honest, timely communication. To learn more, visit our website: thepalmergroup.com.

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