Job Description
Job DescriptionJob Summary:
The Billing Specialist will gather data, calculate charges and fees, and create invoices for billing purposes.
Duties/Responsibilities:
- Calculates costs for services.
- Verifies accuracy of billing data, correcting any errors.
- Creates itemized invoices, and other necessary billing documents, which may require calculation of discounts.
- Performs general bookkeeping work, which may include entering data and maintaining records, invoices, and supporting documents of amounts due for services rendered.
- Contacts customers to obtain, verify, and update account information when necessary.
- Performs other related duties, as assigned.
Required Skills/Abilities:
- Ability to solve problems as they rise
- Proficient computer skills with the ability to learn new software.
- Must have time management skills, organizational skills, multitasking skills, and detailed oriented.
- Be able to stay focused on tasks and able to work well under pressure.
- Excellent communication skills including active listening and attentiveness.
- Knowledge, willingness of, or ability to learn, product, service, or area of customer service specialization.
Education and Experience:
- High school diploma or equivalent required.
- 3+ years of billing or administrative experience required.
- 2+ years of experience using Microsoft Office and Outlook.
- Previous experience in office preferred.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.