Job Description
Job DescriptionOrder Entry Specialist The Order Entry Specialist is responsible for accurately processing customer orders, ensuring timely communication and coordination across departments. This role requires strong attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. This is a Contract to Hire opportunity located near Vernon Hills, IL. Key Responsibilities
- Accurately input orders into the order entry system and verify details.
- Prepare order paperwork for production and ensure completeness.
- Communicate estimated ship dates and order status updates to customers.
- Answer incoming calls and emails, providing prompt and professional assistance.
- Track and trace deliveries; arrange shipment of replacement parts when needed.
- Maintain and update customer portals (e.g., Archway, CommerceHub).
- Initiate and manage claim processes with customers and manufacturers.
- Collaborate with internal teams (Sales, Accounting, Logistics) to resolve issues.
- Perform light filing and general office tasks as required
Skills and Qualifications
- High school diploma or equivalent; Associate degree preferred.
- 4+ year of order entry and/or customer service experience.
- Strong data entry skills with high accuracy.
- Excellent written and oral communication skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to multi-task, prioritize, and meet deadlines.
- Detail-oriented and highly organized; strong problem-solving skills.
- Comfortable working in a fast-paced environment with moderate supervision.
Job Details:
- Contract to Hire
- Pay $22-$30 an hour depending on experience
If you are interested, please apply and submit your resume. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria .
Pay Details: $22.00 to $30.00 per hour
Search managed by: Kim Moeslein
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.