Job Description
Job Description
Join our dynamic team as a Medical Administrative Assistant, where you will play a vital role in the smooth operation of our healthcare facility. In this position, you will handle essential administrative tasks, including scheduling appointments, managing patient records, and processing billing and insurance paperwork.
As the first point of contact for patients, you will create a welcoming environment while ensuring efficient office operations. Your strong organisational skills, excellent communication abilities, and proficiency in medical software will be key to your success.
Core Responsibilities:
- Record and File Management: Take charge of organising and maintaining patient charts and records, ensuring they are current and easily accessible.
- Financial and Billing Tasks: Streamline our billing process by efficiently processing superbill documents, addressing billing inquiries, and managing patient payments.
- Effective Communication: Prepare and manage all correspondence, including incoming and outgoing phone calls, mail, email, and faxes, to ensure clear communication with patients and team members.
- Supply and Inventory Management: Keep our medical and office supplies fully stocked, ensuring the team has everything they need to provide exceptional care.
- Patient and Office Management: Greet patients warmly, assist with check-in, manage phone calls, schedule appointments, and ensure a seamless flow within the office.
Key Skills and Qualifications:
- Organisational Skills: Proven ability to multitask and manage various responsibilities efficiently.
- Communication Skills: Demonstrated excellence in verbal and written communication to effectively interact with patients, team members, and insurance providers.
- Technical Proficiency: Comfortable using medical office software, electronic health records (EHR), and standard office applications (including electronic calendars).
- Professionalism: Uphold the highest standards of patient confidentiality while maintaining a friendly and respectful demeanor.
- Problem-Solving: Quick thinker who can navigate scheduling conflicts and patient concerns in a fast-paced environment.
Common Job Titles:
Considered roles may include Medical Secretary, Medical Office Assistant, Medical Receptionist, Office Coordinator, and Unit Secretary.
We invite you to bring your passion and expertise to our team as a Medical Assistant! In this role, you will contribute significantly to our mission by performing key administrative and clinical tasks that uphold our commitment to quality healthcare.
We are in search of an individual eager to venture on a journey of growth and collaboration, forging a long-term partnership with our company.
What You’ll Do:
- Ensure all administrative duties are handled promptly and efficiently.
- Support our medical team by performing essential clinical tasks.
- Assist patients in navigating our facility and escort them in and out of exam rooms with care. Also, help them in any way possible to improve or optimise their health, e.g., answering general health questions with guidance from the physician, providing health-related reading or viewing materials, and processing insurance requests to allow them to obtain testing and medications recommended.
Qualifications:
- Previous experience in healthcare administration or related fields is highly valued.
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- Strong organisational skills that allow you to thrive under pressure.
- Bilingual (Spanish/English) is a must, enhancing our ability to serve diverse patients effectively.
Seize this opportunity to make a meaningful impact in the healthcare field while growing your career!
Company DescriptionInnovative Endocrinology Concierge Practice
My Endo Concierge is a high-growth, modern Endocrinology Concierge Practice founded by Dr. Ramon E. Martinez, a board-certified endocrinologist with 20 years of experience.
We are redefining Specialized Endocrinology Care by offering members unparalleled access and extended appointments. Our model prioritizes unhurried, comprehensive, and proactive health management over the high-volume limitations of traditional clinics.
Why Join Us?
Startup Impact: Be a foundational early employee and directly shape the practice's culture and success from the ground up.
Expert Leadership: Work closely with Dr. Martinez, leveraging her two decades of clinical expertise in diabetes, thyroid, and hormonal health.
Quality Over Quantity: Focus on delivering an exceptional, high-touch patient experience within a supportive and innovative environment.
If you thrive in a mission-driven startup setting and are committed to delivering world-class, personalized medical care, we want to hear from you.
Company Description
Innovative Endocrinology Concierge Practice\r\nMy Endo Concierge is a high-growth, modern Endocrinology Concierge Practice founded by Dr. Ramon E. Martinez, a board-certified endocrinologist with 20 years of experience.\r\n\r\nWe are redefining Specialized Endocrinology Care by offering members unparalleled access and extended appointments. Our model prioritizes unhurried, comprehensive, and proactive health management over the high-volume limitations of traditional clinics.\r\n\r\nWhy Join Us?\r\n\r\nStartup Impact: Be a foundational early employee and directly shape the practice's culture and success from the ground up.\r\n\r\nExpert Leadership: Work closely with Dr. Martinez, leveraging her two decades of clinical expertise in diabetes, thyroid, and hormonal health.\r\n\r\nQuality Over Quantity: Focus on delivering an exceptional, high-touch patient experience within a supportive and innovative environment.\r\n\r\nIf you thrive in a mission-driven startup setting and are committed to delivering world-class, personalized medical care, we want to hear from you.