Job Description
Join a company that values strong culture, tackles exciting projects, and offers room for growth. Work with dedicated professionals who are committed to delivering results while supporting your career development every step of the way.
Primary Services is actively recruiting for a Customer Service Representative to support a large, well-established client in the utilities sector. This position plays a pivotal role in managing account enrollment processes, overseeing transactions, and ensuring billing operations run smoothly. You will contribute to impactful projects, including an account migration initiative in Illinois, while working in a professional environment that rewards precision, adaptability, and efficiency.
Responsibilities:
- Oversee account enrollments with accuracy and timeliness.
- Manage transactions and maintain precise, organized records.
- Support billing operations and ensure processes run efficiently.
- Execute administrative and project tasks with a high level of detail.
- Participate in process optimization efforts to achieve operational goals.
- Assist with an account migration project and other evolving assignments as directed.
Qualifications:
- Undergraduate degree preferred or equivalent work experience.
- Strong analytical skills for problem-solving and process improvement.
- Proven ability to manage multiple tasks independently after training.
- Exceptional attention to detail with consistent accuracy in deliverables.
- Proficiency in Microsoft Office Suite, particularly Excel and Word.
- Experience handling administrative and transactional processes in a professional setting.
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